IBM Support

IV67299: REACHED MAXIMUM NUMBER OF SESSIONS" ERROR EVEN AFTER CLOSING ALL TABS

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • STEPS TO REPRODUCE:
    
    1. mxe.webclient.maxUISessionsPerHttpSession property is set to
    10
    2. Go to application designer
    
    3. Filter for Asset application and select it
    
    4. Click on the export button
    
    5. Repeat step 4, 8 more times
    
    6. Encounter error "You have reached the maximum number of
    sessions
    allowed for a user".
    
    7. Close 5 of the tabs
    
    8. Now try to export again, you still get the same error.
    
    
    
    Even on closing all tabs/windows except one, we can not export
    more
    than 9 XMLs at one go. Since the tabs are closed, session
    should be
    closed and it should allow us further.
    
    
    
    
    
    CURRENT ERRONEOUS RESULT:
    
    Unable to open to export more than 9 xml even after closing the
    open   tabs.
    
    
    
    EXPECTED RESULT: Should be able to open new tab after closing
    the  already open tabs
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * N/A                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * REACHED MAXIMUM NUMBER OF SESSIONS" ERROR EVEN AFTER         *
    * CLOSING  ALL TABS                                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fixed in Tpae 7.5.0.8 fix pack.                              *
    ****************************************************************
    

Problem conclusion

  • Code change in DesignerAppBean to allow unlimited number of
    exports in app designer without reaching the UI session limit.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV67299

  • Reported component name

    MX ASSET CONFIG

  • Reported component ID

    5724R4500

  • Reported release

    751

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-11-26

  • Closed date

    2015-01-27

  • Last modified date

    2024-10-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MX ASSET CONFIG

  • Fixed component ID

    5724R4500

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKSJ","label":"Maximo Asset Configuration Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"751","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
31 October 2024