IV66324: CANNOT APPROVE INVOICE BECAUSE THERE ARE NO MATCHING RECEIPTS FOR LINE 1 OF PURCHASE ORDER, EVEN IF RECEIPT REQUIRED IS BLAN

APAR status

• Closed as program error.

Error description

• Customer is getting error when trying to approve an invoice for
  a PO that has a POLINE which does not require receipts.
  
  BMXAA2013E - Could not change invoice 1070 status to APPR.
  BMXAA1993E - Cannot approve invoice 1070 because there are no
  matching receipts for line 1 of purchase order 1098.
  
  We had a webmeeting with client, and the steps to replicate are:
  
  1- Go to Maximo, logged as maxadmin
  2- Go to Purchase Orders app and tried to create a PO, with a
  single
  POLINE (services line) and the receipt required checkbox
  unchecked.
  (unit cost 1000 and qty of 2)
  3- Then, go to Invoices app, and create an invoice with that PO
  referenced and copy the PO lines to the invoice lines
  4- Changed the qty to 1 and unit cost to 500, and approved
  invoice.
  5- Create a second invoice and with the same PO info and POLINE
  info,
  but change the quantity to 1 and unit cost to -500, and approve
  invoice.
  6- Create a third invoice and with the same PO info and POLINE
  info,
  but change the quantity to 1 and unit cost to 500, and try to
  approve
  invoice
  
  You will get an error requiring for the matching receipts
  before the invoice could be approved.
  
  BMXAA2013E - Could not change invoice 1070 status to APPR.
  BMXAA1993E - Cannot approve invoice 1070 because there are no
  matching receipts for line 1 of purchase order 1098.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Maximo users using Invoice application                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * CANNOT APPROVE INVOICE BECAUSE THERE ARE NO MATCHING         *
  * RECEIPTS FOR LINE 1 OF PURCHASE ORDER, EVEN IF RECEIPT       *
  * REQUIRED IS BLANK.                                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply Release 7.5.0.8 of Base Services or request an Interim *
  * Fix                                                          *
  ****************************************************************
  

Problem conclusion

• The service receipt written for the credit invoice had a
  positive quantity even though the linecost was negative.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Maximo
  

Fix information

• Fixed component name

  MAXIMO SYSTEMS

• Fixed component ID

  5724R46AV

Applicable component levels

• R750 PSY

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