IV61607: ISSUE SURROUNDING ROTATING ASSET TRANSFER AND RETURN USING USAGE AND SHIPMENT RECEIVING BETWEEN 2 SITES.

APAR status

• Closed as program error.

Error description

• Issue surrounding Rotating asset transfer and return using
  Inventory
  Usage and Shipment receiving between 2 sites.
  
  Environment :
  
  TPAE 7505
  
  ACTION TAKEN :
  
  Problem Details:
  
  When asset is transferred to a site it cannot be returned back
  to
  originating site using Shipment receiving because Maximo is
  giving an
  error message that Asset already exists in the site (SCENARIO
  2).
  Without shipment record transfer and return works ok (SCENARIO
  1) which
  shows that this is a bug in Maximo.
  
  Replication Steps:
  
  SCENARIO 1 (Working OK):
  1. Go to Inventory ' Inventory Usage application
  2. Create new Usage record with type TRANSFER and select item
  number and
  rotating asset to be transferred and define a site where asset
  will be
  transferred:
  
  
  3. Save record and change status to SHIPPED
  
  4. Select ok
  
  5. Go to Inventory ' Shipment Receiving application to receive
  the asset
  to another site
  6. Find the Shipment created in step 4:
  
  7. Select Shipped Items button and select the item to be
  Shipped:
  
  
  8. Save the record (note: status in WASSET)
  
  9. Open Select Action and select Receive Rotating Items action
  
  
  10. Leave asset number as it is (note: same as sending site in
  step 2).
  Select OK. Now asset is transferred to site.
  
  11. Then return the same asset using Inventory Usage
  application. Go to
  Inventory Usage application and create new record and select
  asset in
  step 10 to be returned back to the site where it was originally
  transferred. Attention! Change default insert site the same as
  site you
  are returning the asset before creating inventory usage record:
  
  12. Save the record and change status to COMPLETE. Asset is
  transferred
  back to originating site OK so this option works as it should
  be.
  
  
  
  SCENARIO 2 (NOT Working):
  1. Go to Inventory ' Inventory Usage application
  2. Create new Usage record with type TRANSFER and select item
  number and
  rotating asset to be transferred and define a site where asset
  will be
  transferred:
  
  
  3. Save record and change status to SHIPPED
  
  4. Select ok
  
  5. Go to Inventory ' Shipment Receiving application to receive
  the asset
  to another site
  6. Find the Shipment created in step 4:
  
  7. Select Shipped Items button and select the item to be
  Shipped:
  
  
  8. Save the record (note: status in WASSET)
  
  9. Open Select Action and select Receive Rotating Items action
  
  
  10. Leave asset number as it is (note: same as sending site in
  step 2).
  Select OK. Now asset is transferred to new site.
  
  11. Then return the same asset using Inventory Usage
  application. Go to
  Inventory Usage application and create new record and select
  asset in
  step 10 to be returned back to the site where it was originally
  transferred. Attention! Change default insert site the same as
  site you
  are returning the asset before creating inventory usage record:
  
  
  12. Save record and change status to SHIPPED
  
  13. Select ok
  
  14. Go to Inventory ' Shipment Receiving application to receive
  the
  asset to another site
  15. Find the Shipment created in step 13:
  
  16. Select Shipped Items button and select the item to be
  Shipped:
  
  17. Save the record (note: status in WASSET)
  
  18. Open Select Action and select Receive Rotating Items action
  19. Leave asset number as it is (note: same as returning site in
  step
  11). Select OK.
  
  20. Error asset already exists occurs:
  
  
  Note from L3:
  ===
  Create an apar for it.
  ===
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAximo users using transfer and return the same rotating     *
  * items between 2 sites using shipment receiving.              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ISSUE SURROUNDING ROTATING ASSET TRANSFER AND RETURN USING   *
  * USAGE AND SHIPMENT RECEIVING BETWEEN 2 SITES.                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixpack Release 7.5.0.7 of Base Services or request an *
  * interim fix.                                                 *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contined in the follwing maintenance
  package:
     | release\fixpack\interim fix for 7.5.0.7
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  INVENTORY

• Fixed component ID

  5724R46IN

Applicable component levels

• R750 PSY

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