IV60989: SAP AGENT 7.11.01 - EMPTY WORKSPACE FOR BUSINESS PROCESS MONITORING AND SYSTEM MONITORING IN TEP

ITCAM Agent for SAP Applications, 7.1.1-TIV-ITM_SAP-FP0001
ITCAM Agent for SAP Applications, 7.1.1-TIV-ITM_SAP-FP0003
ITCAM Agent for SAP Applications, 7.1.1.3-TIV-ITM_SAP-IF0001
ITCAM Agent for SAP Applications,7.1.1-TIV-ITM_SAP-FP0004

APAR status

• Closed as program error.

Error description

• Empty Workspace for Business Process Monitoring and
  System Monitoring in TEP.
  
  Detailed Recreation Procedure:
  1. Import 711 transport on MAI configured Solution Manager SAP
  system ST-PI level dependent
  2. Check the Workspace for System Monitoring and BPM monitoring
  3. Data is not displayed for above workspaces
  

Local fix

Problem summary

• ERROR DESCRIPTION:
  Empty Workspace for Business Process Monitoring and
    System Monitoring in TEP.
  
  Detailed Recreation Procedure:
  1. Import 711 transport on MAI configured Solution Manager SAP
  system ST-PI level dependent
  2. Check the Workspace for System Monitoring and BPM monitoring
  3. Data is not displayed for above workspaces
  
  LOCAL FIX:
  Provided ABAP transport test fix.
  

Problem conclusion

• The formal fix for this APAR is contained in the following
  package:
  IBM(R) Tivoli(R) Composite Application Manager Agent for SAP
  Applications,
   Version 7.1.1
  Component ID: 5724B97SO
  
  Fixpack: 0001, 7.1.1-TIV-ITM_SAP-FP0001
  
  Date: Q3 2014
  

Temporary fix

• Provided and data is coming in ABAP function module.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITMF APPL - SAP

• Fixed component ID

  5724B97SO

Applicable component levels

• R711 PSY

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