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IV58676: WORK ORDER DIRECT ISSUE MATERIAL STATUS DISPLAYS WRONG PO-LINE INFORMATION.

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPRODUCE:
    1. Create a new work order
     2. Add two planned material lines of line type material
     3. Approve work order
     4. Reorder Direct Issue Items and services from Inventory
    application
     5. Select the two lines associated to work order for reorder,
    run the
    reorder
     6. Approve generated PR
     7. In PR application, Select Action -> Create PO
     8. On created PO, specify a vendor and GL debit accounts on PO
    lines
     9. Approve PO
     10. In receiving application, find PO, receive PO line 1, save
    record
     11. In PO application, revise PO, then approve revision without
    changing the PO
     12. In receiving application, find approved PO (rev 1), void
    line 1,
    receive line 2, save
     13. Navigate to work order tracking application, find work
    order
     14. Click Info icon beside "Direct Issue Material Status" field
     Result: Line 1 shows receipts complete. Line 2 shows no
    receipts.
     Expected: Line 1 no receipts complete. Line 2 no receipts.
    
     Note that this doesn't happen on some demo environments but is
    due to
    the the WPMATERIAL.POLINE relationship. This relationship does
    not take
    revisionnum into account. Multiple PO lines are returned by this
    relationship (if multiple revisions exist) so the returned
    poline can't
    be guaranteed to be the correct one (although on many
    environments
    tested on it is happens to be the correct one, in some not).
    
     Current WPMATERIAL.POLINE relationship is:
     ponum in (select ponum from prline where prnum=:pr and
    prlinenum=:prlinenum and siteid=:siteid) and  polinenum in
    (select
    polinenum from prline where prnum=:pr and prlinenum=:prlinenum
    and
    siteid=:siteid) and siteid=:siteid
    
     If the relationship is changed to account for the latest
    revision in
    the same way as the WPMATERIAL.POREV relationship handles it,
    then the
    issue is corrected.
    

Local fix

  • Instructions to fix this APAR/PMR -
    1) Go to System Configuration->Platform Configuration->Database
    Configuration.
    2) Find WPMATERIAL object. Click on Relationships tab.
    3) Find Relationship POLINE. Change Where Clause to
    ponum in (select prline.ponum from prline, po where prnum=:pr
    and
    prlinenum=:prlinenum and prline.siteid=:siteid and
    po.ponum=poline.ponum
    and po.revisionnum=poline.revisionnum and
    po.siteid=poline.siteid
    and status in (select value from synonymdomain where
    domainid='POSTATUS'
    and maxvalue in ('WAPPR','APPR','INPRG','CLOSE','HOLD')))
    and polinenum in (select prline.polinenum from prline, po where
    prnum=:pr and prlinenum=:prlinenum and prline.siteid=:siteid and
    po.ponum=poline.ponum and po.revisionnum=poline.revisionnum and
    po.siteid=poline.siteid
    and status in (select value from synonymdomain where
    domainid='POSTATUS'
    and maxvalue in ('WAPPR','APPR','INPRG','CLOSE','HOLD')))
    and siteid=:siteid
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO Work Order Module                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WORK ORDER DIRECT ISSUE MATERIAL STATUS DISPLAYS WRONG       *
    * PO-LINEINFORMATION.                                          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply Release 7.5.0.7 of Base Servicesor request an interim  *
    * fix                                                          *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    		 | Release 7.5.0.7 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV58676

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-04-03

  • Closed date

    2014-04-16

  • Last modified date

    2014-04-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R750 PSY

       UP

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Document Information

Modified date:
16 April 2014