APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE: 1. Create a new work order 2. Add two planned material lines of line type material 3. Approve work order 4. Reorder Direct Issue Items and services from Inventory application 5. Select the two lines associated to work order for reorder, run the reorder 6. Approve generated PR 7. In PR application, Select Action -> Create PO 8. On created PO, specify a vendor and GL debit accounts on PO lines 9. Approve PO 10. In receiving application, find PO, receive PO line 1, save record 11. In PO application, revise PO, then approve revision without changing the PO 12. In receiving application, find approved PO (rev 1), void line 1, receive line 2, save 13. Navigate to work order tracking application, find work order 14. Click Info icon beside "Direct Issue Material Status" field Result: Line 1 shows receipts complete. Line 2 shows no receipts. Expected: Line 1 no receipts complete. Line 2 no receipts. Note that this doesn't happen on some demo environments but is due to the the WPMATERIAL.POLINE relationship. This relationship does not take revisionnum into account. Multiple PO lines are returned by this relationship (if multiple revisions exist) so the returned poline can't be guaranteed to be the correct one (although on many environments tested on it is happens to be the correct one, in some not). Current WPMATERIAL.POLINE relationship is: ponum in (select ponum from prline where prnum=:pr and prlinenum=:prlinenum and siteid=:siteid) and polinenum in (select polinenum from prline where prnum=:pr and prlinenum=:prlinenum and siteid=:siteid) and siteid=:siteid If the relationship is changed to account for the latest revision in the same way as the WPMATERIAL.POREV relationship handles it, then the issue is corrected.
Local fix
Instructions to fix this APAR/PMR - 1) Go to System Configuration->Platform Configuration->Database Configuration. 2) Find WPMATERIAL object. Click on Relationships tab. 3) Find Relationship POLINE. Change Where Clause to ponum in (select prline.ponum from prline, po where prnum=:pr and prlinenum=:prlinenum and prline.siteid=:siteid and po.ponum=poline.ponum and po.revisionnum=poline.revisionnum and po.siteid=poline.siteid and status in (select value from synonymdomain where domainid='POSTATUS' and maxvalue in ('WAPPR','APPR','INPRG','CLOSE','HOLD'))) and polinenum in (select prline.polinenum from prline, po where prnum=:pr and prlinenum=:prlinenum and prline.siteid=:siteid and po.ponum=poline.ponum and po.revisionnum=poline.revisionnum and po.siteid=poline.siteid and status in (select value from synonymdomain where domainid='POSTATUS' and maxvalue in ('WAPPR','APPR','INPRG','CLOSE','HOLD'))) and siteid=:siteid
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO Work Order Module * **************************************************************** * PROBLEM DESCRIPTION: * * WORK ORDER DIRECT ISSUE MATERIAL STATUS DISPLAYS WRONG * * PO-LINEINFORMATION. * **************************************************************** * RECOMMENDATION: * * Apply Release 7.5.0.7 of Base Servicesor request an interim * * fix * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: | Release 7.5.0.7 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IV58676
Reported component name
WORK ORDERS
Reported component ID
5724R46WO
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-04-03
Closed date
2014-04-16
Last modified date
2014-04-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
WORK ORDERS
Fixed component ID
5724R46WO
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPPU","label":"Work Order Tracking"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
16 April 2014