APAR status
Closed as program error.
Error description
Steps to replicate: Go to system properties application, filter below properties and sent value from 10(default) to 1. mxe.webclient.maxUISessionsPerHttpSession=1 Click save and live refresh. Open a new webbrowser, type the login url and hit Enter, below error message appear: ???? The correct message that would appear is: Error 503: ?????????????? ^­Ù~t Environment: Weblogic Application Server 10.3.6.0 Asset Management for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291544 DB Build V7500-98 Configuration items for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452 DB Build V7500-66 SLA Hold for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452M DB Build V7500-05 Advanced Workflow Components for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452 DB Build V7500-23 Data Integration and Context Menu Service Configuration 7.5.0.0 Build 20090911D2 DB Build V7117-07 Service Desk Integration MEA for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452M DB Build V7500-01 Quick Configuration for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452 DB Build V7500-04 Tivoli's process automation engine 7.5.0.2-IFIX20121213-1330 Build 20120219-2030 DB Build V7502-25 HFDB Build HF7502-06 Instant Messaging for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452M DB Build V7200-03 Tivoli Remote Diagnostics for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452M DB Build V7500-01 Search for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452M DB Build V7500-07 Survey Management for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452M DB Build V7500-10 Configuration management for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452 DB Build V7500-14 Incident Management for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452M DB Build V7500-16 IBM Maximo for Service Provider 7.5.1.0-20120224-1158 Build 20111024-1425 DB Build V7510-06 HFDB Build HF7510-05 User interface widgets for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452 DB Build V7500-16 Change management for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452 DB Build V7500-45 Self Service Center for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452M DB Build V7210-01 Solution for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452M DB Build V7500-17 Release management for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452 DB Build V7500-18 Common process components for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452 DB Build V7500-28 Service Request Management for IBM SmartCloud Control Desk 7.5.0.0 Build201202291452M DB Build V7500-16 Screen Capturer for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452M DB Build V7210-01 Service Desk for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452MDB Build V7500-35 Problem Management for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452M DB Build V7500-07 Service Catalog for IBM SmartCloud Control Desk 7.5.0.0 Build 201202291452M DB Build V7500-50 Windows 7 6.1 build 7601 Service Pack 1 Oracle 10.2 (Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 - 64bit Production With the Partitioning, OLAP, Data Mining and Real Application Testing options) Application within Maximo Industry Solution (if applicable) Below error throw from weblogic console: <2013-9-10 ??10?02?50? CST> <Error> <HTTP> <BEA-101083> ž <Connection failure. java.net.ProtocolException: Didn't meet stated Content-Length, wrote: '42' bytes instead o f stated: '14' bytes. at weblogic.servlet.internal.ServletOutputStreamImpl.ensureContentL ength(ServletOu tputStreamImpl.java:457) at weblogic.servlet.internal.ServletResponseImpl.ensureContentLengt h(ServletRespon seImpl.java:1448) at weblogic.servlet.internal.ServletResponseImpl.send(ServletRespon seImpl.java:153 0) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestI mpl.java:1498) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256) Truncated. see log file for complete stacktrace > <2013-9-10 ??10?02?50? CST> <Error> <HTTP> ž <BEA-101104> <Servlet execution in servlet context "ServletContext@2015262750[app:maximo module:/maximo path:/maximo spec-version:2. 5]" failed, java.net.ProtocolException: Didn't meet stated Content-Length, wrote: '42' byt es instead of stated: '14' bytes.. java.net.ProtocolException: Didn't meet stated Content-Length, wrote: '42' bytes instead o f stated: '14' bytes. at weblogic.servlet.internal.ServletOutputStreamImpl.ensureContentL ength(ServletOu tputStreamImpl.java:457) at weblogic.servlet.internal.ServletResponseImpl.ensureContentLengt h(ServletRespon seImpl.java:1448) at weblogic.servlet.internal.ServletResponseImpl.send(ServletRespon seImpl.java:153 0) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestI mpl.java:1498) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256) Truncated. see log file for complete stacktrace > 10 9? 2013 22:02:57:642 [INFO] [MXServer] [CID-CRON-244] Correlation started. 10 9? 2013 22:02:57:658 [INFO] [MXServer] [CID-CRON-244] Correlated data: BEGIN InstanceN ame:AsyncImmediate TaskName:AsyncImmediateJobCron ElapsedTime:16 ms END<2013-9-10 ??10?02?57? CST> <Warning> <Socket> <BEA-000449><Closing socket as no dat a read from it on fe80:0:0:0:e817:9009:63a3:5065:49,855 during the configured idle timeout of 5 secs>
Local fix
NA
Problem summary
**************************************************************** * USERS AFFECTED: * * Non-English users with WebLogic. * **************************************************************** * PROBLEM DESCRIPTION: * * ERROR 503 MESSAGE CAN NOT BE FULLY DISPLAYED IN SCCD * * 7500/TPAE7502 * **************************************************************** * RECOMMENDATION: * * Apply fixpack Release 7.5.0.6 of Base Services or request an * * interim fix * ****************************************************************
Problem conclusion
Fix has been made to fix ERROR 503 MESSAGE CAN NOT BE FULLY DISPLAYED IN SCCD 7500/TPAE7502
Temporary fix
Comments
APAR Information
APAR number
IV51543
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2013-11-03
Closed date
2013-11-11
Last modified date
2013-11-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
11 November 2013