IV51407: WORK ORDER GL ACCOUNT IS CLEARED UP WHILE TRYING TO ACCEPT NEW GL ACCOUNT FROM A LOCATION BEING SET TO THIS WORK ORDER

APAR status

• Closed as program error.

Error description

• Steps to replicate the issue in Maxdemo database:
  
  - Go to Locations application
  
  - Create a new Location record as the following:
  Location = LOC10
  Type = OPERATING
  GL Account = 6000-200-000
  
  - Go to Assets application
  
  - Create a new Asset record as the following:
  Asset = ASSET10
  Location = LOC10
  
  - Save and change Status to OPERATING
  
  - Go to Work Order Tracking application
  
  - Create a new Work Order record associated to GL Account
  6000-200-200 and save
  
  - In the Asset field, type ASSET10 and hit tab key
  
  - Click on the question icon
  
  - Reply Yes to question below:
  You entered: ASSET10
  The location and asset combination you have entered would
  default a different GL account than is currently specified on
  the work order. Would you like to update the work orders GL
  account based on the new asset/location combination? Clicking
  Cancel will return you with no changes. (BMXAA4510)
  
  The issue is:
  At this point, system clears up the Work Order GL Account field.
  
  Note: The same problem happens even if both Work Order and
  Location have got the same GL Account.
  

Local fix

• No workaround.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WORK ORDER GL ACCOUNT IS CLEARED UP WHILE TRYING TO ACCEPT   *
  * NEWGL ACCOUNT FROM A LOCATION BEING SET TO THIS WORK ORDER   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixpack  Release 7.5.0.6 of Base Services or request   *
  * an interim fix                                               *
  ****************************************************************
  

Problem conclusion

• Fix has been made to fix....The fix for this APAR is contained
  in the following maintenance package:
  		 | release\fix pack\interim fix for  Release 7.5.0.6 of Base
  Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  WORK & MTRL APP

• Fixed component ID

  TIVOWRKMM

Applicable component levels

• R750 PSY

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