APAR status
Closed as program error.
Error description
Hello, the customer reported inconsistency in Trend Micro Health Status pie chart: the Healthy Region of the pie chart reports clients Trend Micro Agent is not running on. Besides the Not Running region of the pie chart reports clients Trend Micro Agent is running on.
Local fix
n.a.
Problem summary
N/A
Problem conclusion
Fixed with site version 2673.
Temporary fix
Comments
APAR Information
APAR number
IV51168
Reported component name
TV EP MG CL MG
Reported component ID
5725C43EP
Reported release
820
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-10-23
Closed date
2013-11-19
Last modified date
2013-11-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TV EP MG CL MG
Fixed component ID
5725C43EP
Applicable component levels
R900 PSY
UP
[{"Business Unit":{"code":null,"label":null},"Product":{"code":"SSBQVS","label":"Tivoli Endpoint Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
19 November 2013