IV47613: ABAP DUMPS DUE TO OVERFLOW IN /IBMMON/ITM_CCMS_ALERTS (ALERT UNIQUE ID)

ITCAM Agent for SAP Applications, 7.1.1-TIV-ITM_SAP-IF0001
ITCAM Agent for SAP Applications, 7.1.0-TIV-ITM_SAP-FP0002
ITCAM Agent for SAP Applications, 7.1.1-TIV-ITM_SAP-FP0003
ITCAM Agent for SAP Applications, 7.1.1.3-TIV-ITM_SAP-IF0001
ITCAM Agent for SAP Applications,7.1.1-TIV-ITM_SAP-FP0004

APAR status

• Closed as program error.

Error description

• Environment
  SAP agent, 7.1
  SAP Basis version 701 and 702
  
  PROBLEM
  Overflow condition causes ABAP dumps during CCMS log
  processing by SAP agent. This occurs when the Alert Unique
  Number exceeds 10 digit length.
  in ABAP program "/IBMMON/SAPLITM6" in "/IBMMON/ITM_CCMS_ALERTS":
  
  Short text
      Overflow when converting from 2160022548
  Error analysis
  An exception occurred that is explained in detail below.
  The exception, which is assigned to class
  'CX_SY_CONVERSION_OVERFLOW', was not caught in procedure
  "/IBMMON/ITM_CCMS_ALERTS" "(FUNCTION)", nor was it propagated by
  a RAISING clause.
  Information on where terminated
      Termination occurred in the ABAP program "/IBMMON/SAPLITM6"
  - in "/IBMMON/ITM_CCMS_ALERTS".
      The main program was "SAPMSSY1 ".
  
      In the source code you have the termination point in line
  611 of the (Include) program "/IBMMON/LITM6U59".
  

Local fix

• To continue using the agent, disable CCMS alert monitoring
  functionality.
  
  Steps to disable CCMS alerts function module:
  No change on agent side.
  SAP Side:
  1) Transaction Code: SE16
  2) Give the table name as: /IBMMON/ITM_CNFG
  3) Click on Function key F5 or create entries button.
  4) Add the entry of /IBMMON/ITM_ALERTS and NO.
  5) And click on Save.
  
  To check if the entry is stored:
  Transaction Code: SE11
  Give the table name as: /IBMMON/ITM_CNFG
  Click on Function key F7.
  
  And then F8 and the entry will be visible here.
  

Problem summary

• Overflow condition causes ABAP dumps during CCMS log
  processing by SAP agent. This occurs when the Alert Unique
  Number exceeds 10 digit length.
  in ABAP program "/IBMMON/SAPLITM6" in "/IBMMON/ITM_CCMS_ALERTS":
  
  Short text
      Overflow when converting from 2160022548
  Error analysis
  An exception occurred that is explained in detail below.
  The exception, which is assigned to class
  'CX_SY_CONVERSION_OVERFLOW', was not caught in procedure
  "/IBMMON/ITM_CCMS_ALERTS" "(FUNCTION)", nor was it propagated by
  a RAISING clause.
  Information on where terminated
  

Problem conclusion

• Fix will be available in sap agent versions 620 IF0017, 710
  FP1-IF02
  and 711 IF01 or IF02.
  
  620 Version:
  The formal fix for this APAR is contained in the following
  package:
  IBM(R) Tivoli(R) Monitoring Applications: mySAP Agent
  
   Version 6.2.0
  Component ID: 5724B97SO
  
  Interim Pack: 0017, 6.2.0-TIV-ITM_SAP-IF0017
  
  
  710 Version:
  The formal fix for this APAR is contained in the following
  package:
  IBM(R) Tivoli(R) Composite Application Manager Agent for SAP
  Applications,
   Version 7.1.0
  Component ID: 5724B97SO
  
  Interim Pack: 0001, 7.1.0.1-TIV-ITM_SAP-IF0002
  
  Date: Q1, 2014
  
  711 Version:
  The formal fix for this APAR is contained in the following
  package:
  IBM(R) Tivoli(R) Composite Application Manager Agent for SAP
  Applications,
   Version 7.1.1
  Component ID: 5724B97SO
  
  Interim Pack: 0001, 7.1.1-TIV-ITM_SAP-IF0001
  or
  Interim Pack: 0001, 7.1.1-TIV-ITM_SAP-IF0002
  Date: Q1, 2014
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITMF APPL - SAP

• Fixed component ID

  5724B97SO

Applicable component levels

• R620 PSY

     UP

• R710 PSY

     UP