IV39499: NULL POINTER EXCEPTION OCCURS WHEN USING CROSSOVER DOMAIN ON WORKORDER.PARENT THAT INCLUDES ASSETNUM OR LOCATION INFORMATION

APAR status

• Closed as program error.

Error description

• This problem was introduced by the fix to APAR IV25353.
  
  When a crossover domain containing ASSETNUM and LOCATION is
  added to WORKORDER.PARENT and the user goes to the Plans tab and
  clicks on New Row to add a child work order the following error
  occurs:
  
  Caused by: java.lang.NullPointerException
   at
  psdi.app.workorder.FldWOAssetnum.determineGLAccountAction(FldWOA
  ssetnum.java:976)
   at
  psdi.app.workorder.FldWOAssetnum.validate(FldWOAssetnum.java:218
  )
   at psdi.mbo.MboValue.validate(MboValue.java:1698)
   at psdi.mbo.MboValue.setValue(MboValue.java:890)
   at psdi.mbo.MboValue._setValue(MboValue.java:1245)
   at psdi.mbo.MboValue.setValue(MboValue.java:1141)
   at psdi.mbo.Mbo.setValue(Mbo.java:2175)
   at psdi.mbo.CrossOverDomain.action(CrossOverDomain.java:272)
   at psdi.mbo.MboValue.validate(MboValue.java:1724)
   at psdi.mbo.MboValue.setValue(MboValue.java:890)
   at psdi.mbo.MboValue._setValue(MboValue.java:1245)
   at psdi.mbo.MboValue.setValue(MboValue.java:1141)
   at psdi.mbo.Mbo.setValue(Mbo.java:2175)
   at psdi.app.workorder.WO.add(WO.java:1467)
   at psdi.mbo.MboSet.addAtIndex(MboSet.java:4387)
   at psdi.app.workorder.WOSet.addAtIndex(WOSet.java:513)
   at psdi.mbo.FauxMboSet.addForFauxSet(FauxMboSet.java:564)
   at
  psdi.app.workorder.virtual.ShowChildrenSet.addAtIndex(ShowChildr
  enSet.java:309)
   at psdi.mbo.FauxMboSet.addAtEnd(FauxMboSet.java:490)
   at
  psdi.app.workorder.virtual.ShowChildrenSet.addAtEnd(ShowChildren
  Set.java:243)
   at
  psdi.webclient.beans.workorder.SelectWORecordsBean.insertAtEnd(S
  electWORecordsBean.java:212)
   at
  psdi.webclient.beans.workorder.SelectWORecordsBean.addrow(Select
  WORecordsBean.java:130)
   at psdi.webclient.controls.Table.addrow(Table.java:1291)
  
  The new row is not added and it appears to the user that nothing
  has happened.  This is a problem in 7.1.1.11, 7.1.1.12, 7.5.0.4
  and Unicorn/7.5.1.0.
  
  The steps to reproduce the problem are:
  
  1. In Domains application, create a new crossover domain.
  Specify WORKORDER as the object and set the Validation Where
  Clause to: wonum = :parent and siteid = :siteid
  The new crossover domain should contain the following
  attributes: ASSETNUM,LOCATION,GLACCOUNT,DESCRIPTION,COMMODITY
  and COMMODITYGROUP
  
  2. Go to Database Configuration and bring up the WORKORDER
  object. On the attributes tab, set the domainid to the domain
  that you just created on the PARENT attribute.
  3. Run Database Configuration.
  4. Go to Work Order Tracking and create a new work order.
  Provide an asset, description, GL Account, Commodity (Service)
  and Commodity Group (Service Group).
  5. Go to the Plans tab, and click on 'New Row' in the Children
  of Work Order #### table window.
  
  It is at this point (on the New Row click) that the error
  occurs. As a result, a new row is not created and the error is
  visible on the console and/or in the SystemOut.log.
  

Local fix

• No workaround.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Null pointer exception in Work Order Tracking Plans tab.     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply latest fix pack.                                       *
  ****************************************************************
  When a crossover domain containing ASSETNUM and LOCATION is
  added to WORKORDER.PARENT and the user goes to the Plans tab and
  clicks on New Row to add a child work order the following error
  occurs:
  
  Caused by: java.lang.NullPointerException
   at
  psdi.app.workorder.FldWOAssetnum.determineGLAccountAction(FldWOA
  ssetnum.java:976)
   at
  psdi.app.workorder.FldWOAssetnum.validate(FldWOAssetnum.java:218
  )
   at psdi.mbo.MboValue.validate(MboValue.java:1698)
   at psdi.mbo.MboValue.setValue(MboValue.java:890)
   at psdi.mbo.MboValue._setValue(MboValue.java:1245)
   at psdi.mbo.MboValue.setValue(MboValue.java:1141)
   at psdi.mbo.Mbo.setValue(Mbo.java:2175)
   at psdi.mbo.CrossOverDomain.action(CrossOverDomain.java:272)
   at psdi.mbo.MboValue.validate(MboValue.java:1724)
   at psdi.mbo.MboValue.setValue(MboValue.java:890)
   at psdi.mbo.MboValue._setValue(MboValue.java:1245)
   at psdi.mbo.MboValue.setValue(MboValue.java:1141)
   at psdi.mbo.Mbo.setValue(Mbo.java:2175)
   at psdi.app.workorder.WO.add(WO.java:1467)
   at psdi.mbo.MboSet.addAtIndex(MboSet.java:4387)
   at psdi.app.workorder.WOSet.addAtIndex(WOSet.java:513)
   at psdi.mbo.FauxMboSet.addForFauxSet(FauxMboSet.java:564)
   at
  psdi.app.workorder.virtual.ShowChildrenSet.addAtIndex(ShowChildr
  enSet.java:309)
   at psdi.mbo.FauxMboSet.addAtEnd(FauxMboSet.java:490)
   at
  psdi.app.workorder.virtual.ShowChildrenSet.addAtEnd(ShowChildren
  Set.java:243)
   at
  psdi.webclient.beans.workorder.SelectWORecordsBean.insertAtEnd(S
  electWORecordsBean.java:212)
   at
  psdi.webclient.beans.workorder.SelectWORecordsBean.addrow(Select
  WORecordsBean.java:130)
   at psdi.webclient.controls.Table.addrow(Table.java:1291)
  

Problem conclusion

• Null pointer no longer occurs - proper check takes place.
  
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Interim Fix for Release 7.5.0.5 - BS
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  ADMIN & SECURIT

• Fixed component ID

  TIVOADMIN

Applicable component levels

• R750 PSY

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