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IV33866: LONG CALL DURATION ON MESSAGE DEPOSIT AFTER THE CALLER HAS COMPLETED THE MESSAGE

A fix is available

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • A caller had finished the voicemail message but the call still
    continued recording to up to 15-20 mins.
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    All UM users
    
    Platforms affected:
    AIX
    
    ****************************************************************
    PROBLEM SUMMARY:
    Messages longer than the maximum message length could be left.
    

Problem conclusion

  • By replacing SV215 with SV190 to measure message length.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV33866

  • Reported component name

    UM FOR WVR FOR

  • Reported component ID

    5724I0705

  • Reported release

    420

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Submitted date

    2012-12-20

  • Closed date

    2013-01-18

  • Last modified date

    2013-02-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UM FOR WVR FOR

  • Fixed component ID

    5724I0705

Applicable component levels

  • R420 PSY U857938

       UP13/02/21 I 1000

PTF to Fileset Mapping

[{"Business Unit":{"code":"BU021","label":"Global Technology Services"},"Product":{"code":"SS2LEP","label":"Unified Messaging for WebSphere Voice Response"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"420","Edition":"","Line of Business":{"code":"","label":""}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG11P","label":"APARs - AIX 5.3 environment"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"420","Edition":"","Line of Business":{"code":"","label":""}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG11M","label":"APARs - AIX 5.2 environment"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"420","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
23 September 2020