IV33067: IMPACT OF PMRDP.TEAM.PROJECTACCOUNT.COMPATIBILITYMODE PROPERTY ON TSAM ACCOUNTING.

APAR status

• Closed as program error.

Error description

• When setting maximo property to:
  pmrdp.team.projectaccount.compatibilitymode=Y
  the TSAM accounting is not correctly generated.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All users who have migrated from Tivoli
  Service Automation Manager 7.2.1 to 7.2.3
  ****************************************************************
  * PROBLEM DESCRIPTION:
  If the users have migrated from TSAM 721 to 723 and are using it
  in compatibility mode by putting property
  "pmrdp.team.projectaccount.compatibilitymode" = Y.
  ****************************************************************
  * RECOMMENDATION:
  There is no workaround available for this problem.
  To fix the issue, apply LA Fix 7.2.3.0-TIV-TSAM-LA0009.
  
  For permanent resolution apply Tivoli Service Automation Manager
  7.2.4 Fixpack 1 when available.
  

Problem conclusion

• This APAR solves the problem - after applying the fix the
  account code field is visible in the Simple SRM UI while
  creating/modifying teama and in CSR file too. Kindly follow the
  readme in the fix.
  
  The fix for this APAR is contained in the following maintenance
  packages:
  | fix pack | 7.2.4-TIV-TSAM-FP0001
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSAM (& INSTALL

• Fixed component ID

  5724W7800

Applicable component levels