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IV31587: SNMP TIMEOUT ITNM 3.8 FP5

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • ITNM 3.8 fp5
    Linux
    -----------
    
    For every first SNMP query to determinate if the device responds
    to SNMP, the timeout configfured is not used.
    E.g:
    Timeout : 3000 ms
    Retries : 2
    
    The process does not use wait 3 seconds to start the first retry
    but it reties after 1 sec of timeout.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * During the initial SNMP credential discovery the configured  *
    * timeout and retries for a given IP address were not always   *
    * used. Meaning that sometimes ITNM failed to gain SNMP access *
    * to devices that were responding slowly.                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * | fix pack | 3.8.0-ITNMIP-FP0007                             *
    * | fix pack | 3.9.0-ITNMIP-FP0004                             *
    ****************************************************************
    

Problem conclusion

  • Modifications were made to the SNMP poller library to make it
    use the configured timeout and retries during the initial
    credential discovery.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV31587

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    380

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-08

  • Closed date

    2013-02-05

  • Last modified date

    2013-02-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV NETWK MGR I

  • Fixed component ID

    5724S4500

Applicable component levels

  • R380 PSY

       UP

  • R390 PSY

       UP

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"380"}]

Document Information

Modified date:
01 October 2021