IV24887: THE 'RESET/REPLACE METERS' IN ACM DOES NOT WORK AS EXPECTED

APAR status

• Closed as program error.

Error description

• The 'PTA-A' project in Australia, do have vehicles for which
  the
  Odometer has been Reset.
  It is required to reflect this action in Meter of those cars in
  MAXIMO.
  It is possible to reflect this action in MAXIMO by using action
  'Reset/Replace Meters' but with asset ACM this action do not
  work
  properly.
  
  Here is what was used to do a meter reset : Please Note in order
  to use
  'Reset/Replace Meters' on a ACM Asset, it was needed to insert
  value.
  RESET value is not possible to add it as it is an internal value
  required ,  but our view is that is was lacking from the initial
  setup
  installing ACM industry solution, since Maximo app (ACM industry
  solution Assets (CM) ) is actually expecting this value of RESET
  as a
  INTERNAL VALUE (SYNONYMDOMAIN.MAXVALUE).  MAXIMO Assets(CM) is
  expecting
  the RESET value in its process, but the value RESET does NOT
  exist in
  the domain  PLUSAREADINGTYPE
  
  'RESET' in the synonym Domain 'PLUSAREADINGTYPE'.
  1) As  you can see in this screen image (see Screenshot on
  ECUREP)  the
  new value for the Meter has
  been stored in MAXIMO. However, for this transaction, there is
  no delta
  value which was calculated by MAXIMO. Where as all rows below
  this row,
  do have a Delta value.
  2) On the rollover rows, i would have expect a delta value of
  '10,399'
  which is the result of the following operation
  (2,100+999,999)-991,700=10,399
  
  1) Another meter value  has been provided after the rollover was
  applied to the meter and the result of the delta calculation is
  wrong.
  2) The delta should have been the result of the following
  operation
  8,800-2,100=6,700 but the result is '-982,900'. This result
  would have a
  impact on the PM remaining KM to go before a PM Work order
  generation
  take place.
  Since the feature of Meter rollover does not worked as it
  should, there
  is an impact on PM for which the Left Value become invalid.
  
  I have done a test of Meter Rollover on a non ACM Asset and this
  feature
  work as expected.
  Here is a dump of table 'meterreading' for 2 Assets. Asset
  'PAA17280' is
  a non ACM Asset and meter values were tracked using action
  'Enter Meter
  Reading'.  Whereas asset 'UNIT-01' is an ACM asset and meter
  values were
  provided from Direct Tab of the Asset view Tab.
  From rows 1 to rows 11 concern asset 'PAA17280'. The Reading
  type is
  'ACTUAL'. Value at rows 1 had been given using 'Reset/Replace
  Meters'.
  Whereas  rows from 13 to 26 concern asset 'UNIT-01'.  The Value
  at row
  12 had been given using action 'Reset/Replace Meters'.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: Users of ACM managed assets wishing to       *
  *                 utilise meter rollovers.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION: Previously it was not possible to use   *
  *                      meter rollovers with ACM managed        *
  *                      meters. This has been rectified.        *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  ****************************************************************
  Previously it was not possible to use meter rollovers with ACM
  managed meters. This has been rectified.
  

Problem conclusion

• ACM life usage algorithms modified to take into account
  rollover values.
  
  
  
  
  
  The fix for this APAR is contained in the following maintenance
  package:
  
    | release\fix pack | Hotfix for Release 7.1.1.2 of Asset
  Configuration Manager
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  ADMINISTRATION

• Fixed component ID

  5724R46A1

Applicable component levels

• R711 PSY

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