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IV24427: EVENT SYNCHRONIZATION BETWEEN THE EVENTS SHOW IN OMNIBUS AND THE POLLER

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APAR status

  • Closed as program error.

Error description

  • We want to know if the OMNIbus trigger we have developed to
    complete
    the fix can be also part of the solution off-the-shelf' and be
    included
    in the APAR.
    
    The business aim of this trigger is to remove the events for the
    removed
    devices (lingertime = 0) after the discovery in order to clear
    the AEL.
    That's not necessary to keep old events in the AEL when the
    devices in
    no longer part of the scope/seed.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ing a restart of the ncp_poller process the new instance of  *
    * the poller will not clear any outstanding events which had   *
    * been raised by the previous instance.                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * | fix pack | 3.9.0-ITNMIP-FP0002                             *
    * | fix pack | 3.8.0-ITNMIP-FP0007                             *
    ****************************************************************
    

Problem conclusion

  • Function from the development code steam was back ported to
    allow the poller to query the activeEvent database table to
    obtain the prior state and thus enable it to clear problem
    events raised by a prior instance. The implementation uses an
    OQL activeEvent table hosted by the Gateway in 3.8 and in 3.9 it
    is hosted in NCIM.
    his one has its own APAR IV24427 which talks about a solution
    involving OMNIbus triggers. However, in the end we back ported a
    different implementation from a different APAR:
    
    This APAR is duplicate of ITNM POLLER NOT CLEARING EVENTS RAISED
    BY A PREVIOUS INSTANCE. (APAR=IV15884)
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV24427

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    380

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-06

  • Closed date

    2013-06-27

  • Last modified date

    2013-06-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV NETWK MGR I

  • Fixed component ID

    5724S4500

Applicable component levels

  • R380 PSN

       UP

  • R380 PSY

       UP

  • R390 PSN

       UP

  • R390 PSY

       UP

  • R401 PSN

       UP

  • R401 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"380","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
27 June 2013