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IV23863: COLLECTOR ENDED SUDDENLY AT THE END OF ITS WORK DURING DISCOVERY.

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APAR status

  • Closed as program error.

Error description

  • Collector ended suddenly at the end of its work during
    discovery.  No additional information available at this time.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ITNM 3.8 and ITNM 3.9 collector crashed suddenly leaving no  *
    * logging.                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * collector crashed at the end of discovery, leaving no        *
    * logging to tell what happened.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * | fix pack | 3.9.0-ITNMIP-FP0003                             *
    * | fix pack | 3.8.0-ITNMIP-FP0007                             *
    ****************************************************************
    

Problem conclusion

  • set up logging to flush immediately. The log file name in
    Csv.cfg is used as log/err filename; if it doesn't exist, use
    the xxxCollector.cfg filename xxx. The log file name can use
    NCHOME in the path. eg.
    "$NCHOME/log/precision/genericCsv_collector.log"
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV23863

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    380

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-06-27

  • Closed date

    2012-09-20

  • Last modified date

    2012-09-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV NETWK MGR I

  • Fixed component ID

    5724S4500

Applicable component levels

  • R380 PSN

       UP

  • R380 PSY

       UP

  • R390 PSN

       UP

  • R390 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"380","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
20 September 2012