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IV18030: GUI SERVERS VERY SLOW TO START WITH LARGE NO OF ROWS IN EVENTS TABLE

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APAR status

  • Closed as program error.

Error description

  • When there are a large number of rows in the EVENTS table the
    presentation server can take a long time to start up.
    

Local fix

  • Truncate EVENTS Tables and set up Internal Housekeeping to run
    regularly to keep number of rows in EVENTS table reduced.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ITNCM users on version 6.3.0.2 or earlier                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If there is a large build up of unprocessed events in the    *
    * EVENTS table then the presentation server can take a long    *
    * time to start up.                                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to ITNCM 6.3.0.3 or 6.4.0.0 when available.          *
    *                                                              *
    * Also you can turn on InternalHousekeeping which will only    *
    * keep the events from the past 7 days by default.             *
    ****************************************************************
    

Problem conclusion

  • The eventpoller.xml file was updated to include a <limit>
    setting which will allow the user to specific a limit on the
    number for events that the system tries to process initially on
    startup.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV18030

  • Reported component name

    N/C CONFIG MGR(

  • Reported component ID

    5724Z3100

  • Reported release

    630

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-03-21

  • Closed date

    2012-03-23

  • Last modified date

    2012-03-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    N/C CONFIG MGR(

  • Fixed component ID

    5724Z3100

Applicable component levels

  • R630 PSY

       UP

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Document Information

Modified date:
23 March 2012