APAR status
Closed as program error.
Error description
If you try to configure the CPM automatic patterns update with TEM remote database the following error is recorded : [20120305 22:38:38] PropafateFiles path is ..\BES Server\PropagateFiles.exe [20120305 22:38:42] ERROR: Propagation failed: HTTP Error 6: Couldn't resolve host name [20120305 22:38:42] Main sub ended with errors/warnings: ERROR: Could not connect to bes_bfenterprise: [Microsoft][SQL Server Native Client 10.0][SQL Server]Login failed for user 'TEM\NC117215$'. (SQL-28000); ERROR: Propagation failed: HTTP Error 6: Couldn't resolve host name [20120305 22:38:42] Completed TrendMirrorScript [20120305 22:38:42] ERROR LIST[4]: "ERROR: Could not connect to bes_bfenterprise: [Microsoft][SQL Server Native Client 10.0][SQL Server]Login failed for user 'TEM\NC117215$'. (SQL-28000); ERROR: Propagation failed: HTTP Error 6: Couldn't resolve host name"
Local fix
N/A
Problem summary
N/A
Problem conclusion
Trend has completed the production site testing and published the changes made for this issue. This update fixes the issue and also provide new version binary for downloading: TrendMirrorScript_3.8.8.0.exe, CPMAutoUpdateSetup2_1.0.9.0.exe Affected Fixlets as below: - Core Protection Module - Enable Automatic Updates - Server - Core Protection Module - Download CPMAutoUpdateSetup Script - Core Protection Module - Install Server Components - Core Protection Module - Upgrade Server Components Please checkout the latest CPM site, version 35 to get the modified content. Please also inform all the affected customers on this update. Thanks!
Temporary fix
Comments
APAR Information
APAR number
IV17384
Reported component name
TIV EP MGR PTCH
Reported component ID
5725C43PM
Reported release
820
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-03-16
Closed date
2012-04-10
Last modified date
2012-04-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV EP MGR PTCH
Fixed component ID
5725C43PM
Applicable component levels
R820 PSY
UP
[{"Business Unit":{"code":null,"label":null},"Product":{"code":"SSBQVS","label":"Tivoli Endpoint Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
10 April 2012