IV17186: COPY AND PASTE FUNCTION WHEN USING THE MOUSE OPTION DOES NOT ALWAYS WORK

APAR status

• Closed as program error.

Error description

• Maximo 628
  
  Steps to replicate:
  
  
  I was able to Replicate the following Steps on a Maximo 628 Base
  environment with no IS installed
  
  Test:
  
  1.Open a work order (1002)
  2. actuals tab
  3. add a task
  4. copy and paste the WO Description (I used the keyboard CTRL+C
  ,
  clicked New Row and and Ctrl+v into the Task Summary field)and
  clicked
  New Row
  5. first line worked and Saved my Description when i clicked on
  New Row
  
  6. On this Row i used the mouse to paste it instead of the
  CTRL+V and it
  shows
  up on the line but when you click the new row button it
  disappears.
  
  Example:
  
  Copy the header description field.  GO to actuals create a task
  work and
  paste the description in the summary field.   It does not seem
  to know
  where to focus or buffer the data then we you attempt to save.
  Paste the text and save the record - does not work
  Paste the text and insert a space in the field after it  -  it
  does save
  Paste the text and use the tab key out of the field -  does not
  save it
  Use the keyboard Ctrl - V to paste and save the record it works
  every
  time.
  There seems to be a get focus and something to do with the
  pasting
  function when using the mouse option after using the save
  function.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: n/a                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION: Maximo 628                              *
  *                                                              *
  *                      Steps to replicate:                     *
  *                                                              *
  *                      I was able to Replicate the following   *
  *                      Steps on a Maximo 628 Base              *
  *                                                              *
  *                      environment with no IS installed        *
  *                                                              *
  *                      Test:                                   *
  *                                                              *
  *                      1.Open a work order (1002)              *
  *                                                              *
  *                      2. actuals tab                          *
  *                                                              *
  *                      3. add a task                           *
  *                                                              *
  *                      4. copy and paste the WO Description (I *
  *                      used the keyboard CTRL+C                *
  *                                                              *
  *                      ,                                       *
  *                                                              *
  *                      clicked New Row and and Ctrl+v into the *
  *                      Task Summary field)and                  *
  *                                                              *
  *                      clicked                                 *
  *                                                              *
  *                      New Row                                 *
  *                                                              *
  *                      5. first line worked and Saved my       *
  *                      Description when i clicked on           *
  *                                                              *
  *                      New Row                                 *
  *                                                              *
  *                      6. On this Row i used the mouse to      *
  *                      paste it instead of the                 *
  *                                                              *
  *                      CTRL+V and it                           *
  *                                                              *
  *                      shows                                   *
  *                                                              *
  *                      up on the line but when you click the   *
  *                      new row button it                       *
  *                                                              *
  *                      disappears.                             *
  *                                                              *
  *                      Example:                                *
  *                                                              *
  *                      Copy the header description field.  GO  *
  *                      to actuals create a task                *
  *                                                              *
  *                      work and                                *
  *                                                              *
  *                      paste the description in the summary    *
  *                      field.   It does not seem               *
  *                                                              *
  *                      to know                                 *
  *                                                              *
  *                      where to focus or buffer the data then  *
  *                      we you attempt to save.                 *
  *                                                              *
  *                      Paste the text and save the record -    *
  *                      does not work                           *
  *                                                              *
  *                      Paste the text and insert a space in    *
  *                      the field after it  -  it               *
  *                                                              *
  *                      does save                               *
  *                                                              *
  *                      Paste the text and use the tab key out  *
  *                      of the field -  does not                *
  *                                                              *
  *                      save it                                 *
  *                                                              *
  *                      Use the keyboard Ctrl - V to paste and  *
  *                      save the record it works                *
  *                                                              *
  *                      every                                   *
  *                                                              *
  *                      time.                                   *
  *                                                              *
  *                      There seems to be a get focus and       *
  *                      something to do with the                *
  *                                                              *
  *                      pasting                                 *
  *                                                              *
  *                      function when using the mouse option    *
  *                      after using the save                    *
  *                                                              *
  *                      function.                               *
  *                                                              *
  *                      LOCAL FIX:                              *
  *                                                              *
  *                      N/A                                     *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  ****************************************************************
  COPY AND PASTE FUNCTION WHEN USING THE MOUSE OPTION  DOES NOT
  ALWAYS WORK
  

Problem conclusion

• The fix for this will be included in Maximo 6.2.9 release.
  
  
  
  
  
  The fix for this APAR is contained in the following maintenance
  package:
  
    | release\fix pack | REL 7.1.1.11 - BS
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels

• R621 PSY

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