Fixes are available
APAR status
Closed as program error.
Error description
Approver:BEH Environment: Include components involved, platforms with versions/patches for each. Do you think the latest patch applied is involved? Problem Description: Expand on the APAR abstract since abstract length is limited. Indicate expected results and actual observed results. Provide as much detail as needed rather than referencing the PMR. Explain what activity was taken that caused the observed action (ie: change in a variable, entry in log or trace files, pop-up, etc.) Detailed Recreation Procedure: Provide a detailed step-by-step recreation procedure. Related Files and Output: Indicate log location, trace levels used, command output, configuration files, coredumps, etc.
Local fix
Problem summary
SNMP local network discovery limited to single Class C address. SNMP local network discovery limited to single Class C address. Often the subnet mask setting for a host's interface (IP Address) is 255.255.255.0, a Class C subnet mask. For this case, Universal Agent correctly handles the 'discovery' of each IP address that falls in address range defined from ANDing the subnet mask value against the host's IP address which results in deriving the Network Address. Given an example of a host IP address of 9.49.210.134 and a subnet mask of 255.255.255.0 the resultant Network Address is 9.49.210 and the subnet range (number of nodes) is 255. This case has always worked correctly. Given the same host IP address of 9.49.210.134 and a subnet mask of 255.255.254.000 the resultant Network Address is still 9.49.210.0. However, the computed subnet range (number of nodes) is 511 in this case where the range of IP addresses included in this subnet is 9.49.210.1 through 9.49.211.255 . For this case, again Universal Agent correctly finds and monitors IP addresses in range from 9.49.210.1 through 9.49.210.255. However, for the additional IP addresses of 9.49.211.0 through 9.49.211.255 Universal Agent fails to correctly monitor these addresses that do not have a active SNMP Agent running at the IP address.
Problem conclusion
The failure to correctly monitor IP addresses that are outside of the derived Network Address. This was due to logic that used the same Network Address being compared to each Node Address, thus when a Node Address that is in the subnet's range does not match the Network Address the Node Address was being perceived as Unknown. So in the above example, Node Address 9.49.210.255 is in subnet range and the Network Address of 9.49.210 match left most octets of Node Address so all is well. Yet for Node Address 9.49.211.0, which is in the subnet range per the subnet mask of 255.255.254.000, the Network Address of 9.49.210 was not matching left most octets of Node Address 9.49.211.0. Logic was changed so that when Network Address part of a Node Address 'changes' the Network Address value to 'match' against is updated to this new value per the Node Address. So fo case of Node Address 9.49.211.0 being presented and currrent Network Address to check against is 9.49.210, Universal Agent now detects this 'change' and updates Network Address to 9.49.211 to 'match' Node Addresses against. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.2-TIV-ITM-FP0008 | fix pack | 6.2.3-TIV-ITM-FP0002
Temporary fix
Comments
APAR Information
APAR number
IV11339
Reported component name
UNIVERSAL AGENT
Reported component ID
5724K1000
Reported release
622
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-11-29
Closed date
2012-01-09
Last modified date
2012-05-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
UNIVERSAL AGENT
Fixed component ID
5724K1000
Applicable component levels
R622 PSY
UP
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Document Information
Modified date:
29 May 2012