IV11168: SSO NOT WORKING CONSITENTLY FOR CITRIX PUBLISHED - WEB TY APPLICATIONS.X

8.2.0-ISS-SAMESSO-AA-FP0002
8.2.0-ISS-SAMESSO-AA-IF0005

APAR status

• Closed as program error.

Error description

• SSO not working consitently for citrix published - Web
  type applications.x
  
  
  
  Customer is experiencing issues with remote Citrix published
  -Web type
  applications that have been profiled for in Citrix 4.5
  presentation
  server-32 bit. AA 8.1.2 is installed on the Citrix server with
  IE 8.
  
  This issue is seen on any web application that they have
  profiled for.
  In comment #2, we used their profiled web app for
  example.
  
  The issue is that sometimes the ESSO will work fine for SSO
  functions
  and sometimes it does not work at all.
  
  This issue is replicated from a Vista 32 bit workstation but not
  in
  Windows XP machine.
  
  Steps to Duplicate: 1) Customer created citrix published app -
  Web type
  applications.(they are profiled)
  
     2) In Vista, User remote accesses those Citrix published web
  apps
  that will launch IE 8
  
                                    3.) Sometimes, eSSo works but
  sometime
  ESSO failed.
  
  
  
  Desired Behavior: Single sign on should work.
  
  Environment: TAM ESSO v8.1.2, Citrix Presentation 4.5 32 bit,
  romote
  desktop Vista.
  

Local fix

• 28248
  

Problem summary

• AccessAgent data packages were dropped when the ICA channel
  buffer was temporarily full. This lead to single sign-on
  failure.
  

Problem conclusion

• The problem has been addressed in an AccessAgent iFix
  (aa8.1.2.0038) available on request from support.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SSO ACCESS AGEN

• Fixed component ID

  5724V67AG

Applicable component levels

• R810 PSN

     UP