IV07993: WORKORDER STATUS THAT EXISTS WITHIN MULTIPLE SITES ON DIFFERENT INTERNAL VALUES CAUSES ISSUES

APAR status

• Closed as program error.

Error description

• WORKORDER STATUS THAT EXISTS WITHIN MULTIPLE SITES ON DIFFERENT
  INTERNAL VALUES CAUSES ISSUES
  
  Maximo 7.1.1.7
  
  The domain WOSTATUS has a value 'PLAN' which has different
  internal
  values for different sites (we have 3 sites ) which is making
  the
  BEDFORD (SITE) workorders of 'PLAN' status inaccessable from
  applications like receiving and issues and transfers.
  
  Site TEXAS-  'WAPPR'(Internal)-  'PLAN' (external)
  Site BEDFORD-  'APPR'(Internal)- 'PLAN' (external)
  Site WOKING-  'WAPPR'(Internal)-'PLAN' (external)
  
  When the BEDFORD user of site tries to select a workorder in
  'PLAN'
  status, it throws an error that the workorder is not in an
  approved
  status.
  
  ACTION TAKEN:
  
  Reproduced issue on 7.1.1.7
  
  Steps to replicate:
  1)  Go to -> System Configuration -> Platform Configuration ->
  Domains
  -> Access the WOSTATUS domain -> click on New Row ->
  
  Internal Value= APPR
  Value = PLAN
  Description = (Plan) In Planning
  Organization = EAGLENA
  Site = BEDFORD
  
  (Other statuses of PLAN were created for WAPPR for other
  organizations
  and sites within this setup)
  
  Save.
  
  2)  Go To - Purchasing - Purchase Orders - create a new PO -
  Company =
  COMPUSA - click on the PO LInes tab - create a new Line - Set
  type =
  Service - Description = test - navigate to the Work Order field
  - click
  on the lookup and hyperlink to Work Order Tracking - Create a
  New
  Workorder with the Status of PLAN (Internal Value of APPR) -
  Return with
  Value - approve the PO - Go To - Purchasing - Receiving - Access
  the PO
  - click on the Service Receipts tab - click on Select Ordered
  Services
  button - click on the checkbox to highlight the row -
  click on OK - the following error will appear:
  
  BMXAA3240E - The receipt cannot be created for the selected row
  1.
  BMXAA4563E - Work Order 1164 is not a valid work order that is
  approved
  and not canceled.
  
  psdi.util.MXApplicationException: BMXAA4563E - Work Order 1164
  is not a
  valid work order that is app
  roved and not canceled.
          at
  psdi.mbo.MAXTableDomain.validate(MAXTableDomain.java:159)
          at psdi.mbo.MboValue.validate(MboValue.java:1639)
          at psdi.mbo.MboValue.setValue(MboValue.java:835)
          at psdi.mbo.MboValue._setValue(MboValue.java:1186)
          at psdi.mbo.MboValue.setValue(MboValue.java:1081)
          at psdi.mbo.Mbo.setValue(Mbo.java:2136)
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: maximo users                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION: WORKORDER STATUS THAT EXISTS WITHIN     *
  *                      MULTIPLE SITES ON DIFFERENT  INTERNAL   *
  *                      VALUES CAUSES ISSUES                    *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  ****************************************************************
  WORKORDER STATUS THAT EXISTS WITHIN MULTIPLE SITES ON DIFFERENT
  INTERNAL VALUES CAUSES ISSUES
  

Problem conclusion

• <This is fixed in Service receipts:  related issue. Related
  issue 11-14912/IV03414 fixed only Material - Issues and
  Transfers and receive materials. >
  
  
  
  
  
  The fix for this APAR is contained in the following maintenance
  package:
  
    | release\fix pack | REL 7.1.1.9 - BS
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels

• R711 PSY

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