IV07358: BACKSLASHES ARE INCORRECT IN TAKE ACTION IN SOME LANGUAGES

IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)

APAR status

• Closed as program error.

Error description

• APAR Type:            Field
  Approver Initials:    RB
  Severity:             3
  Reported Release:     622
  Compid:               5724C04MS Tivoli Enterprise Management
  Server
  ABSTRACT:             Backslashes are incorrect in Take Action
  in some languages
  
  PROBLEM DESCRIPTION:
  Backslashes in Take Action commands get broken when the command
  is executed at TEMS.
  This problem does not occur when it is executed at agents.
  
  This problem occurs when the non-Windows system is set with code
  page 943. This problem does not occur on Windows.
  
  RECREATE INSTRUCTIONS:
  - Set up a TEMS systems with code page 943
  - Create a situation with that will execute a take action
  command that contains a backslash
  - Cause the situation to fire and look at the results. The
  backslash will not appear correct in the command.
  

Local fix

Problem summary

• Backslashes in Take Action commands are not displayed or handled
  correctly when the command is executed at the monitoring server.
  This problem does not occur when the Take Action command is
  executed at agents.
  
  This problem occurs when the non-Windows system is set to use
  codepage 943. This problem does not occur on Windows.
  

Problem conclusion

• UNIX/Linux platforms now correctly use codepage 932 instead of
  943 similar to Windows. This problem has only been fixed on
  distributed platforms.
  
  The backslash has been corrected for Take Action commands
  executed on an agent framework on the monitoring server. This
  fix only applies to distributed management servers.
  
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
    | fix pack | 6.2.2-TIV-ITM-FP0007
    | fix pack | 6.2.3-TIV-ITM-FP0001
  

Temporary fix

• Set the system to use codepage 932 instead of 943.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  OA38096 OA38983

Fix information

• Fixed component name

  TEMS

• Fixed component ID

  5724C04MS

Applicable component levels

• R622 PSY

     UP