IBM Support

IV04585: AGENT FAILS TO DISCARD EVENTS FOR STOPPED SITUATION.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Agent fails to discard events for stopped situation.
    
    Situation events remain stored in persistent files on the
    agent, if situation is stopped while agent is running in
    autonomous mode.
    
    Symptoms: Persistent files <hostname><pc>_autoattr.asa
    are present in the agent CTIRA_SIT_PATH after it reconnects
    to TEMS.
    

Local fix

  • Delete <hostname><pc>_autoattr.asa file and recycle ITM agent.
    

Problem summary

  • Agent fails to discard events for a stopped situation.
    
    
    Agent fails to discard events collected in autonomous mode for a
    stopped or modified situation. Situation events remain stored in
    persistent files on the agent if a situation is stopped while an
    agent is running in autonomous mode. Symptom: Presence of
    persistent files <hostname><pc>_autoattr.asa in the agent
    directory when agent is connected to the monitoring server.
    

Problem conclusion

  • Agent framework now discards events for stopped or modified
    situations.
    
    The fix for this APAR is contained in the following maintenance
    packages:
      | fix pack | 6.2.2-TIV-ITM-FP0007
      | fix pack | 6.2.3-TIV-ITM-FP0001
    

Temporary fix

  • Delete the <hostname><pc>_autoattr.asa file and recycle the
    monitoring agent.
    

Comments

APAR Information

  • APAR number

    IV04585

  • Reported component name

    TEMA

  • Reported component ID

    5724C04TE

  • Reported release

    622

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-08-04

  • Closed date

    2011-10-31

  • Last modified date

    2012-06-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    IV11596 OA38228 OA38998

Fix information

  • Fixed component name

    TEMA

  • Fixed component ID

    5724C04TE

Applicable component levels

  • R622 PSY

       UP

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"622"}]

Document Information

Modified date:
30 December 2022