IV03128: ITNM3.9 LARGE NETWORK VIEW STALLS TIP

ITNMIP_Patch_V3.8.0.89_Win32
3.8.0-TIV-ITNMIP-Solaris-REF-FP0007
3.8.0-TIV-ITNMIP-Linux-REF-FP0007
ITNMIP_Patch_V3.8.0.89_AIXPPC32
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 3, 3.9.0-TIV-ITNMIP-FP0003
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 4, 3.9.0-TIV-ITNMIP-FP0004
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005

APAR status

• Closed as program error.

Error description

• When creating a large number of views the tip java
  process will use all available memory and stop working. The
  views won't be displayed. Further editing isn't possible until
  the views are deleted from the ncpoller db. In 3.7 the same
  views could be created without error.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All ITNM 3.9 users                                           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When creating a large number of views the tip java           *
  *                                                              *
  * process will use all                                         *
  *                                                              *
  * available memory and stop working. The views won't be        *
  * displayed.                                                   *
  * Further editing isn't possible until the views are deleted   *
  * from the                                                     *
  * ncpoller db.                                                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * The problem has been fixed.                                  *
  * | fix pack | 3.8.0-ITNMIP-FP0007                             *
  * | fix pack | 3.9.0-ITNMIP-FP0001                             *
  ****************************************************************
  

Problem conclusion

• The problem happens only when there is a large number of MPLSVPN
  views in the set of
  views to be created. There is huge consumption of memory by the
  java causing memory to be exhausted very quickly.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TIV NETWK MGR I

• Fixed component ID

  5724S4500

Applicable component levels

• R390 PSN

     UP

• R390 PSY

     UP