IBM Support

IV02846: THE 'PLUS' BUTTON IN TRIGGER CONDITION TAB DOES NOT WORK.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • ITNM Version:         3.9
    
    Build Level:          33
    Operating System:     Red Hat Enterprise Linux 5.0
    Database and Version: Oracle 10g
    Component (if known):
    APAR being requested: YES
    Discussed with SME:   Yes
    
    COLLECTED INFORMATION:
    Reviewd the customer PMR and have replicated.
    
    This seem to be a generic problem as I have replicated on:
    
    Solaris 10 with DB2
    
    SUMMARY OF PROBLEM:
    When creating a new poll definition (generic or basic
    threshold). The
    plus sign (to add another condition) in the trigger threshold
    tab does
    not work. It produces errors:
    
    Webpage error details
    
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1;
    Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR
    3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152;
    .NET CLR
    3.5.30729)
    Timestamp: Wed, 29 Jun 2011 03:09:49 UTC
    
    
    Message: 'undefined' is null or not an object
    Line: 549
    Char: 9
    Code: 0
    URI:
    https://192.168.62.49:16311/ibm/console/ncp_monitor/scripts/trig
    ger_exp_
    builder_scripts.jsp
    
    The button on the Clear threshold tab works correctly.
    
    The customer replicated this with several browser/client
    platforms. I
    have also replicated on firefox 4 and ie8
    
    PD ALREADY PERFORMED:
    Replicated the issue
    ****
    Use earlier ticket to check-in the code.
    

Local fix

  • Used the advanced filter builder
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All ITNM 3.8 and ITNM 3.9 users.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * THE 'PLUS' BUTTON IN TRIGGER CONDITION TAB DOES NOT WORK.    *
    * When creating a new poll definition (generic or basic        *
    * threshold). The plus sign (to add another condition) in the  *
    * trigger threshold                                            *
    * tab does not work. It produces errors.                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Used the advanced filter builder. Changes were check-in      *
    * using APAR IZ89794.                                          *
    * | fix pack | 3.8.0-ITNMIP-FP0007                             *
    ****************************************************************
    

Problem conclusion

  • | fix pack | 3.8.0-ITNMIP-FP0007
    | fix pack | 3.9.0-ITNMIP-FP0001
    

Temporary fix

  • Edit
    /export/src/ncp/ncp_GUI/MonitorConfiguration/scripts/trigger_exp
    _builder_scripts.jsp
    
    When val is null when a new row is created - need to move this
    call inside the if clause below
    
    Move  val = val.split(''').join("'"); into if clause.
    
    function createValueText(value, type)
    {
            ....
            var val = value;
    
              if (val != null)
            {
               val = val.split(''').join("'");
                    text.value = val;
            }
    
            return text;
    }
    

Comments

APAR Information

  • APAR number

    IV02846

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    390

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-07-04

  • Closed date

    2011-07-21

  • Last modified date

    2013-08-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV NETWK MGR I

  • Fixed component ID

    5724S4500

Applicable component levels

  • R380 PSY

       UP

  • R390 PSY

       UP

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Document Information

Modified date:
19 August 2013