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IV02122: CMVC 211359 - RESOLVE THE OOM ERRORS THAT OCCUR WHEN VIEWING PRODUCT DEFINING ATTRIBUTES IN ACCELERATOR USING IE 8

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APAR status

  • Closed as program error.

Error description

  • Out Of Memory error occurs when viewing product defining
    attributes in Accelerator using Internet Explorer 8
    

Local fix

  • Modify
    CommerceAccelerator/WebContent/tools/catalog/ProductUpdateAttrib
    ute3.jsp file :
    
    Change line 115:
    
    if (allItems == null || allItems == "undefined")
    
    to:
    
    if (allItems == null)
    
    and Line 330:
    
    if (allItems != null && allItems != "undefined")
    
    to:
    
    
    if (allItems != null)
    

Problem summary

  • USERS AFFECTED:
    Users running Accelerator on Internet Explorer 8
    
    PROBLEM ABSTRACT:
    User receives an Out Of Memory error or cannot view SKU lists
    that span multiple pages when viewing product defining
    attributes in Accelerator using Internet Explorer 8.
    
    BUSINESS IMPACT:
    Unable to view product defining attributes in Accelerator
    
    RECOMMENDATION:
    

Problem conclusion

  • Official fix is the same as documented in "Workaround" section.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV02122

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3801

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-06-20

  • Closed date

    2011-08-12

  • Last modified date

    2011-11-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3801

Applicable component levels

  • R600 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
25 November 2011