IV02122: CMVC 211359 - RESOLVE THE OOM ERRORS THAT OCCUR WHEN VIEWING PRODUCT DEFINING ATTRIBUTES IN ACCELERATOR USING IE 8

7.0.0-WS-WCServer-FP009
WebSphere Commerce Version 7.0.0.4 Fix Pack
WebSphere Commerce Version 7.0.0.5 Fix Pack
WebSphere Commerce Version 7.0.0.6 Fix Pack
WebSphere Commerce Version 7.0.0.7 Fix Pack
WebSphere Commerce Version 7.0.0.8 Fix Pack
WebSphere Commerce Version 7.0.0.9 Fix Pack

APAR status

• Closed as program error.

Error description

• Out Of Memory error occurs when viewing product defining
  attributes in Accelerator using Internet Explorer 8
  

Local fix

• Modify
  CommerceAccelerator/WebContent/tools/catalog/ProductUpdateAttrib
  ute3.jsp file :
  
  Change line 115:
  
  if (allItems == null || allItems == "undefined")
  
  to:
  
  if (allItems == null)
  
  and Line 330:
  
  if (allItems != null && allItems != "undefined")
  
  to:
  
  
  if (allItems != null)
  

Problem summary

• USERS AFFECTED:
  Users running Accelerator on Internet Explorer 8
  
  PROBLEM ABSTRACT:
  User receives an Out Of Memory error or cannot view SKU lists
  that span multiple pages when viewing product defining
  attributes in Accelerator using Internet Explorer 8.
  
  BUSINESS IMPACT:
  Unable to view product defining attributes in Accelerator
  
  RECOMMENDATION:
  

Problem conclusion

• Official fix is the same as documented in "Workaround" section.
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3801

Applicable component levels

• R600 PSY

     UP