APAR status
Closed as fixed if next.
Error description
PRODUCT RELEASE: ---------------- Tiv Netcool PM 5.0.0 Application Pack 4.3.x. PROBLEM DESCRIPTION: ------------------- MIB OID deprecated on newer Cisco devices For new Cisco devices the values for CPU Utilization are not being calculated, It was found the following issue with 4.3X App Pack, For CPUTotal5min - OID - 1.3.6.1.4.1.9.9.109.1.1.1.1.5 on newer cisco devices this is no longer supported, After some investigations the culprit was found; Proviso uses the following formula to calculate the Device CPU: DIM I1 As Integer Default *; DIM I2 As Integer Default *; Ave(*,cpmCPUTotal5min.%I2); The issue we have are on all the PE devices with sysDescr.0 = STRING:Cisco IOS XR Software (Cisco CRS-4/S), Version 3.9.1[00], Performed a SNMP Walk on these devices and the OID used by the Proviso formula are not supported; See below: ./snmpwalk -v2c -Os -c ikhoboka 41.147.250.4 1.3.6.1.4.1.9.9.109.1.1.1.1.5 enterprises.9.9.109.1.1.1.1.5 = No Such Instance currently exists at this OID, Then went to Cisco website to validate the OID and found that this OID have been deprecated, -- Customer request: The App Pack MUST be able to managed both OID depending on the Cisco IOS version in order to properly report on all Cisco. 2 OID of CISCO-PROCESS-MIB are: - "Old OID" : 1.3.6.1.4.1.9.9.109.1.1.1.1.5 - "New OID" : 1.3.6.1.4.1.9.9.109.1.1.1.1.8
Local fix
Problem summary
To be picked up in a later pack release.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
IV01128
Reported component name
CISCO AAL5 ATM
Reported component ID
5724P66AA
Reported release
43X
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-05-31
Closed date
2011-08-31
Last modified date
2011-08-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R43X PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHZA","label":"Netcool\/Proviso"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"43X","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
31 August 2011