IV00093: MIB EXPLORER COPY OID FAILS WHEN SNMP _ERR_TOOBIG ERROR IS RAISED

IBM Netcool System Service Monitor SSM 4.0 Fix Pack 12 README 4.0.0-TIV-SSM-FP0012
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 13 README 4.0.0-TIV-SSM-FP0013
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 14 README 4.0.0-TIV-SSM-FP0014
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.14-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.0.14-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.0.14-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.0.14-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 5 README 4.0.0.14-TIV-SSM-IF0005
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 6 README 4.0.0.14-TIV-SSM-IF0006
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 7 README 4.0.0.14-TIV-SSM-IF0007
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 8 README 4.0.0.14-TIV-SSM-IF0008
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.15-TIV-SSM-IF0001

APAR status

• Closed as program error.

Error description

• The wrong OID is tagged to certain services under service in
  ntServiceTable in MIB Explorer. Right click on the service and
  select option copy OID to view.
  
  For example :
  
  sc create "StreamServe Management Gateway 5.5.0" start= disabled
  binpath= "\"D:\Program Files
  (x86)\StreamServe\Platform\Core\1.4\bin\ManagementGateway.exe\"
  -wd \"E:\ManagementGateway\1.0\root\" -packages
  \"file://packages.xml\" -territoryconfig
  \"file://mgwconnections.xml\" -kernel \"file://mgw-kernel.xml\"
  -env \"file://.environment_5_5_0\"" DisplayName= "StreamServe
  Management Gateway 5.5.0"
  sc description "StreamServe Management Gateway 5.5.0"
  "Management Gateway - Enables clients (e.g. Control Center) to
  manage and communicate with StreamServe applications and the
  StreamServe Enterprise repository. This service also performs
  surveillance functionality. If this service is stopped, Control
  Center will not be able to manage the StreamServe applications
  on the computer or communicate with the StreamServe Enterprise
  Repository."
  
  When the description is changed to a shorter length, the correct
  OID is given.
  
  sc description "StreamServe Management Gateway 5.5.0"
  "Management Gateway -"
  

Local fix

• Use shorter description.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of the MIB Browser distributed with SSM 4.0.           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * On some tables that have extra-long data entries the Copy    *
  * OID function can not work correctly. When you try to copy an *
  * OID value in the mib browser, right click on a table and     *
  * select "Copy OID", it can copy and OID with the an incorrect *
  * index.                                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to SSM FP12                                          *
  ****************************************************************
  

Problem conclusion

• Mib browser was altered to get the correct OID value.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  | fix pack | 4.0.0-TIV-SSM-FP0012
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  NETCOOL SYS SVC

• Fixed component ID

  5724P4300

Applicable component levels

• R400 PSY

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