IT49044: PCOMM V15.0.3 (64BIT) - EXCEL CURSOR MOVEMENT IS SLOW WHEN LAUNCHED VIA JAPANESE PCOMM PC ORGANIZER FUNCTIONALITY

APAR status

• Closed as documentation error.

Error description

• A Japanese user is using PCOMM v15.0.3Japanese) to launch
  Office 365 Excel.exe via (*.bat) file using the PCOMM's PC
  Organizer function.
  
  Command line:
  STRPCCMD PCCMD('START C:\TEMP\EXCEL.BAT') PAUSE(*NO)
  
  (*.bat) file:
  start excel.exe
  
  However, upon launching Excel using this method, the cursor
  movement performance inside Excel appears to be very slow.
  
  This is immediately apparent as compared to ACS, or manual run
  of Excel, or direct run of (*.bat) file to Excel.
  
  The issue seems to only occur in Japanese Windows 11
  environments, when running PCO command to launch higher versions
  of Excel (such as 2024 and 365).
  

Local fix

Problem summary

• Users may experience significant performance degradation and
  input latency (cursor lag) within Microsoft Excel Office 365
  when the application is initialized via IBM Personal
  Communications (PCOMM). This decrease in responsiveness persists
  across all subsequent Excel instances opened within the same
  user session.
  

Problem conclusion

• To mitigate this issue, we have implemented a Decoupled
  Initialization method. See more details in the technote link
  below.
  
  Technote: https://www.ibm.com/support/pages/node/7263379 -
  (Excel Performance Lag when Launched from PCOMM)
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels