IBM Support

IT48985: UNRESPONSIVE DATABASE CONNECTIONS CAUSE CONNECT:DIRECT WINDOWS SERVER TO GO IN A HANG STATE

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Direct links to fixes

6.3.0.6-IBMConnectDirectforMicrosoftWindows-x64-fp0006-if044
6.4.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if015
6.4.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if013
6.3.0.6-IBMConnectDirectforMicrosoftWindows-x64-fp0006-if041

 

APAR status

  • Closed as program error.

Error description

  • Delayed or unresponsive database connections may cause
Connect:Direct Windows server to go in a hang state.

Local fix

  • STRMFT-18066
RK / SS
Circumvention: None

Problem summary

  • Users Affected:
Sterling Connect:Direct for Windows 6.3.0
Sterling Connect:Direct for Windows 6.4.0

Problem Description:
Multiple database connection request from Connect:Direct Windows

server causes it to go in a hang state.

Platforms Affected:
Windows

Problem conclusion

  • Resolution Summary:
Configured timeout for connection request so that it gets timed
out and does not hang indefinitely.

Delivered In:
Sterling Connect:Direct for Windows 6.3.0.6_iFix035
Sterling Connect:Direct for Windows 6.4.0.4_iFix007

Temporary fix

  • Delivered In:
Sterling Connect:Direct for Windows 6.3.0.6_iFix035
Sterling Connect:Direct for Windows 6.4.0.4_iFix007

Comments

  • 



APAR Information




    

  • APAR number
    IT48985
    • 

  • Reported component name
    STR CD FOR WIND
    • 

  • Reported component ID
    5725C9908
    • 

  • Reported release
    640
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2026-01-22
    • 

  • Closed date
    2026-02-24
    • 

  • Last modified date
    2026-02-24
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR CD FOR WIND
    • 

  • Fixed component ID
    5725C9908
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRRVY","label":"Sterling Connect:Direct for Microsoft Windows"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"640","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            27 March 2026
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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