APAR status
Closed as program error.
Error description
The FlashSystems are sending data correctly, all the COS payloads are being processed as expected but Storage Insights is not processing the data. when looking at the sample data, is shows a count of "0". Switching the collection source from Call Home to the Data Collector also does not resolve the issue.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users viewing details of monitored * * storage devices * **************************************************************** * PROBLEM DESCRIPTION: * * The FlashSystems are sending data correctly, all the COS * * payloads are being processed as expected but Storage * * Insights is * * not processing the data. when looking at the sample data, is * * shows a count of "0". Switching the collection source from * * Call * * Home to the Data Collector also does not resolve the issue. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q26 [ 54X-IBM-SI ] ( release target 1Q 2026 / March ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT48891
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2025-12-18
Closed date
2026-02-05
Last modified date
2026-02-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]
Document Information
Modified date:
06 February 2026