IBM Support

IT48870: INTERMITTENT PERFORMANCE SAMPLE GETTING MISSED AND INCONSISTENT DATA SEEN ON STORAGE INSIGHTS-UI AND DURING EXPORT DATA CSV

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APAR status

  • Closed as program error.

Error description

  • There are intermittent issues where performance samples are
    missed, and inconsistent data appears on the Storage Insights-UI
    and in exported CSV files. At times, certain metrics may show as
    N/A or disappear, then reappear after refreshing the performance
    page. Additionally, exported data for the same interval varies
    (N/A or available) across different exports.
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring performance samples    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * There are intermittent issues where performance samples are  *
    * missed, and inconsistent data appears on the Storage         *
    * Insights-UI                                                  *
    * and in exported CSV files. At times, certain metrics may     *
    * show as                                                      *
    * N/A or disappear, then reappear after refreshing the         *
    * performance                                                  *
    * page. Additionally, exported data for the same interval      *
    * varies                                                       *
    * (N/A or available) across different exports.                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 2Q26   [ 54X-IBM-SI ]
    ( release target 2Q 2026 / June )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT48870

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-12-12

  • Closed date

    2026-05-07

  • Last modified date

    2026-05-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
07 May 2026