IBM Support

IT48850: DEVICES INSIDE THE GENERAL GROUP ARE DISAPPEARING.

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APAR status

  • Closed as program error.

Error description

  • Customer might experience issues with some devices disappearing
    from General Groups, after being adding in some interval of time
    (days). Those devices are still being monitored in Storage
    Insights, but not showing on the General Groups.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users viewing details of monitored      *
    * storage devices                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Customer might experience issues with some devices           *
    * disappearing                                                 *
    * from General Groups, after being adding in some interval of  *
    * time                                                         *
    * (days). Those devices are still being monitored in Storage   *
    * Insights, but not showing on the General Groups.             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 2Q26   [ 54X-IBM-SI ]
    ( release target 2Q 2026 / June )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT48850

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-12-09

  • Closed date

    2026-05-06

  • Last modified date

    2026-05-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
07 May 2026