IT48847: UNABLE TO CONNECT TO REDIS SERVER USING REDIS REQUEST NODE WHEN SERVER CA IS NOT PROVIDED

APAR status

• Closed as program error.

Error description

• The Redis request node is unable to complete connection
  discovery due to connection failure error when the server CA
  field is not provided in the connection details.
  The error will be similar to "The account with ID
  "rediscache~{Redis}:Redis1" for the "Key" object can't be found
  or is invalid.
  Ensure that you've provided a valid account ID."
  

Local fix

Problem summary

• ****************************************************************
  USERS AFFECTED:
  All users of IBM App Connect Enterprise V13.0 using Redis
  Request node.
  
  
  Platforms affected:
  WinX64, LinuxX64
  
  ****************************************************************
  PROBLEM DESCRIPTION:
  The connection discovery of Redis request node will fail with
  the error "The account with ID for the object can't be found or
  is invalid" if the server CA is not provided even though its an
  optional field.
  

Problem conclusion

• The product has been modified so that the connection discovery
  passes even if the optional field server CA is not provided.
  
  ---------------------------------------------------------------
  The fix is targeted for delivery in the following PTFs:
  
  Version   Maintenance Level
  v13.0      13.0.6.0
  
  The latest available maintenance can be obtained from:
  http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg27006041
  
  If the maintenance level is not yet available,information on
  its planned availability can be found on:
  http://www-1.ibm.com/support/docview.wss?rs=849&uid=swg27006308
  ---------------------------------------------------------------
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  APP CONNECT ENT

• Fixed component ID

  5724J0570

Applicable component levels