IT48727: CRASH OF DSMSERV PROCESS DURING SERVERMONTENMINTHREAD EXECUTION OF QUERY PROCCESS

8.2.2.000-IBM-SPSRV-Linuxx86_64
8.2.2.000-IBM-SPSRV-WindowsX64
8.2.2.000-IBM-SPSRV-AIX
8.2.2.000-IBM-SPSRV-Linuxppc64le
8.2.2.000-IBM-SPSRV-Linuxs390x

APAR status

• Closed as program error.

Error description

• The issue can occur when the Storage Protect servers internal
  monitoring thread runs an automatic query process command.
  During this task, the server can stop unexpectedly and is caused
  by a small timing window
  where protect stgpool  type=local process is running and Query
  PROC is issued.
  
  
  An example of the stack trace (from an AIX system) is as
  follows:
  
  
  pthread_kill(??, ??)
  _p_raise(??)
  raise.raise(??)
  abort()
  PsAbortServer(??)
  pkAbort(??)
  pkAcquireMutexTracked(??, ??, ??)
  SdProtectChildQuery(??, ??, ??, ??, ??)
  procQueryProcess(??, ??, ??, ??, ??, ??)
  AdmQueryProcess(??)
  AdmCommandLocal(??, ??, ??, ??, ??)
  admCommand(??, ??, ??, ??, ??)
  RunCommand(??, ??, ??)
  ServerMonTenMinThread(??)
  StartThread(0x0)
  
  IBM Storage Protect Versions Affected: All IBM Storage Protect
  Server 8.1.x versions on all supported platforms.
  
  
  Additional Keywords: Spectrum Protect dsmserv SIGABRT
  pthread_kill SdProtectChildQuery AIX7205 TSM Storage Protect
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Storage Protect server users.                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Apply fixing level when available. This problem is currently
  projected to be fixed in level 8.2.2.
  Note that this is subject to change at the discretion of IBM.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels