IBM Support

IT48710: IBM STORAGE INSIGHTS DATA COLLECTION ISSUES - LATEST PROBE AND PERFORMANCE DATA NOT AVAILABLE

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APAR status

  • Closed as program error.

Error description

  • Latest Storage Insights Probe and Performance data is not
displayed and no errors are indicated. The data has been
collected for the monitored systems, but processing and
displaying it in Storage Insights has been operating with a
significant lag causing a gap between the current time and the
last successful data.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* IBM Storage Insights users                                   *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Latest Storage Insights Probe and Performance data is not    *
* displayed and no errors are indicated. The data has been     *
* collected for the monitored systems, but processing and      *
* displaying it in Storage Insights has been operating with a  *
* significant lag causing a gap between the current time and   *
* the last successful data.                                    *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

    



Problem conclusion


    

  • The fix for this APAR is contained in the following release:

IBM Storage Insights 4Q25   [ 54X-IBM-SI ]
( release target 4Q 2025 / November )

The target dates for future releases do not represent a formal
commitment by IBM. The dates are subject to change without
notice.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT48710
    • 

  • Reported component name
    STORAGE INSIGHT
    • 

  • Reported component ID
    5608TPCSI
    • 

  • Reported release
    54X
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2025-10-29
    • 

  • Closed date
    2025-11-13
    • 

  • Last modified date
    2025-11-13
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STORAGE INSIGHT
    • 

  • Fixed component ID
    5608TPCSI
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            13 January 2026
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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