IT48701: UNABLE TO ADD VCENTER TO STORAGE INSIGHTS ( ERROR - PARSE_DATA EXITED WITH ERROR CODE 0 )

APAR status

• Closed as program error.

Error description

• Adding vCenter to IBM Storage Insights fails with error
  HWN025032E.
  
  Errors :
  ERROR - Error processing data files. Exiting...
  INFO - Writing status file...
  INFO - Exit code: 99
  ERROR - 'multipathing_policy'
  Traceback (most recent call last):
  File "src\MainLauncher.py", line 343, in run_reporter
  File "src\Reporter.py", line 103, in start
  File "src\Reporter.py", line 1091, in probe
  KeyError: 'multipathing_policy'
  ERROR - HWN025032E
  ERROR - HWN025032E Job failed during post processing of
  collected data from the data source.
  ERROR - parse_data Exited with error code 0
  
  
  Expectation :
  The vCenter should be added to Storage Insights to enable
  monitoring.
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users adding vCenter for monitoring     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IBM Storage Insights users adding a vCenter for              *
  * monitoring may encounter error HWN025032E,                   *
  * resulting in the vCenter not being successfully              *
  * added to Storage Insights.  Attempting to re-add             *
  * results in the same error.                                   *
  *                                                              *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q25   [ 54X-IBM-SI ]
  ( release target 4Q 2025 / November )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels