IT48618: PERFORMANCE DATA FOR CISCO SWITCHES IS NOT VISIBLE IN STORAGE INSIGHTS

APAR status

• Closed as program error.

Error description

• DETAIL OF PROBLEM: Performance monitoring for Cisco switches
  shows flat line with value zero for all data resolution even
  though there is load on the switch and the switch health is ok.
  
  Switch with firmware 8.4.1 or lower are affected.
  

Local fix

• Upgrade the firmware of the switch
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring Cisco switches         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Performance monitoring for Cisco switches in                 *
  * Storage Insights shows flat line with value zero             *
  * for all data resolution even though there is load            *
  * on the switch and the switch health is ok.                   *
  *                                                              *
  * Switch with firmware 8.4.1 or lower are affected.            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q25   [ 54X-IBM-SI ]
  ( release target 4Q 2025 / December )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels