IT48516: IBM STORAGE PROTECT SERVER CAN CRASH WHILE RUNNING EXPIRATION WHEN MEMORY IS NOT AVAILABLE

APAR status

• Closed as program error.

Error description

• IBM Storage Protect server crashes while running expiration
  process due to incorrect checking of the tbAlloc when memory is
  not available.
  Call-stack extracted from dsmserv core dump:
  
  
  (dbx) where
  GetNextMember(??, ??, ??, ??, ??, ??, ??, ??) at 0x100bfc734
  ImDeleteDependents(??) at 0x100bfdaec
  imDeleteObject(??) at 0x1004ce124
  IPRA.$ExpireBackupData(??, ??, ??, ??, ??, ??, ??, ??) at
  0x10144fa84
  ExpirationProcessThread(??) at 0x101445da4
  StartThread(0x0) at 0x100011a6c
  
  
  IBM Storage Protect Versions Affected:
  IBM Storage Protect Server 8.1.x on all supported platforms.
  
  
  Additional Keywords: TS019808442, dsmserv, crash, hung,
  expiration, memory, core
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Storage Protect server users                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.2.0. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels