IT48341: WHEN USING HOST-STYLE CLOUD CONNECTION CONFIGURATION, ORPHAN CLOUD CONTAINER OBJECTS REMAINED AFTER UPGRADING TO 8.1.18 SERVER

APAR status

• Closed as program error.

Error description

• The following error message is reported in the dsmffdc.log when
  the RunCloudObjCleanup option is enabled to clean up orphaned
  objects:
  
  com.tivoli.dsm.cloud.api.ProviderS3Retry handleException
  com.amazonaws.services.s3.model.AmazonS3Exception The specified
  key does not exist. (Service: Amazon S3; Status Code: 404; Error
  Code: NoSuchKey
  
  IBM Storage Protect using cloud-container storage pool stored
  backup data in a subdirectory named after the root bucket in the
  cloud.
  After the upgrade to 8.1.18 and later version, the server was
  unable to access the subdirectory during the deletion of expired
  data, and resulted in orphaned cloud containers remaining in
  storage.
  
  If the following conditions are met, this defect applies:
  1. Cloud-container storage pool is used with Host Style URL
  cloud connection configuration.
  2. IBM Storage Protect server is upgraded to 8.1.18 or higher.
  
  IBM Storage Protect Versions Affected:
  IBM Storage Protect Server 8.1.18 and later on all supported
  platforms.
  
  
  Additional Keywords: TS019272035, Cleanup, HOST style, orphan,
  container
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Storage Protect server users                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.27.100 & 8.2.0. Note that *
  * this is                                                      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels