IT48320: PROTECT STGPOOL TYPE=LOCAL PROCESS HANGING AFTER UPGRADE TO 8.1.27.000 SERVER VERSION

APAR status

• Closed as program error.

Error description

• On the IBM Storage Protect server 8.1.27.000 version, the
  PROTECT STGPOOL TYPE=LOCAL
  
  server command may hang indefinitely during its processing. The
  QUERY PROCESS
  
  server command, run time by time during process execution, will
  start showing no
  
  progress in the statistics reporting (except for the Elapsed
  time).
  
  ie.
  
  Process      Process Description          Job Id     Process
  Status                                         Parent
  
   Number
                                            Process
  --------     --------------------     ----------
  -------------------------------------------------     --------
      123     Protect Stgpool                          Protecting
  storage pool
  
               (Summary)                               PRIMARYPOOL
  on server SERVER1 to
  
  
  COPY_STGPOOL. Protect process phase
  
                                                       PROTECTING.
  Extents protected: 13885730 of
  
                                                       13889826.
  Extents failed to protect: 4096.
  
                                                       Amount
  protected: 1,017 GB of 1,017 GB. Amount
  
                                                       failed to
  protect: 140 MB. Extents deleted:
  
                                                       16740045 of
  16740045. Extents failed to delete:
  
                                                       0. Extents
  moved: 0 of 0. Extents failed to
  
                                                       move: 0.
  Amount moved: 0 bytes of 0 bytes.
  
                                                       Amount
  failed to move: 0 bytes. Elapsed time: 0
  
                                                       Days, 7
  Hours, 51 Minutes.
  
  
  
  MDVREGR 8.1.27.000-5698ISMSV
  
  
  
  IBM Storage Protect Versions Affected:
  IBM Storage Protect Server at 8.1.27.000 on all supported
  platforms
  
  Additional Keywords:
  
  TS019747267, TSM, Storage Protect, protect stgpool type=local,
  hang
  

Local fix

• The server option SDLOCALPROTNEWBATCHNDCHUNKSSQL can be
  dynamically set to FALSE
  
  and server option SDLOCALPROTNEWBATCHCHUNKSSQL can be
  dynamically set to TRUE to
  
  bypass the problem. Run the following server command using the
  Administrative
  
  Command Line (dsmadmc) to adjust them:
  SETOPT SDLOCALPROTNEWBATCHNDCHUNKSSQL FALSE
  SETOPT SDLOCALPROTNEWBATCHCHUNKSSQL TRUE
  
  Then start the PROTECT STGPOOL <STGPOOL_NAME> TYPE=LOCAL process
  as usual.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Storage Protect server users.                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Apply fixing level when available. This problem is currently
  projected to be fixed in level 8.2.0 and 8.1.27.100.
  Note that this is subject to change at the discretion of IBM.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels