IBM Support

IT48313: ACE V13 TOOLKIT FREEZES WHEN SELECTING A NODE AND RENDERING TOOLTIP

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APAR status

  • Closed as program error.

Error description

  • ACE v13 toolkit freezes when trying to select a node. The
    tooltip is taking time to get displayed and ultimately the
    toolkit hangs. The issue usually occurs on Linux environment.
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    All users of IBM App Connect Enterprise V13.0 using the Toolkit
    to develop flows.
    
    
    Platforms affected:
    LinuxX64, WinX64
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    On Linux systems, the Toolkit IDE frequently freezes when users
    select a node, due to issues with tooltip rendering.
    

Problem conclusion

  • The Toolkit has been modified to include an option to disable
    tooltips, ensuring it no longer freezes when selecting a
    node.
    
    The option to disable tooltip can be found in Preferences
    > Integration Development > Message Flow Editor > Hide Tooltip
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version   Maintenance Level
    v13.0      13.0.6.0
    
    The latest available maintenance can be obtained from:
    http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg27006041
    
    If the maintenance level is not yet available,information on
    its planned availability can be found on:
    http://www-1.ibm.com/support/docview.wss?rs=849&uid=swg27006308
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT48313

  • Reported component name

    APP CONNECT ENT

  • Reported component ID

    5724J0570

  • Reported release

    D0X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-07-15

  • Closed date

    2025-12-03

  • Last modified date

    2025-12-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    APP CONNECT ENT

  • Fixed component ID

    5724J0570

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSDR5J","label":"IBM App Connect Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"13.0.0","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Document Information

Modified date:
03 December 2025