IBM Support

IT48252: THE SERVERMON DATA COLLECTION MAY NOT COLLECT DSMFFDC LOGS

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APAR status

  • Closed as program error.

Error description

  • Dsmffdc logs may not be collected from IBM Storage Protect
    server instance directory
    by the IBM Storage Protect servermon data collection.
    Dsmffdc.logs will then have to be collected
    manually therefore historical data from dsmffdc logs will not be
    available.
    
    IBM Storage Protect Versions Affected:
    IBM Storage Protect Server V8.1.x and higher
    
    Additional Keywords:
    TS017973530, TSM, Storage Protect, servermon, dsmffdc logs
    

Local fix

  • Manually collect all dsmffdc logs located in the IBM Storage
    Protect server instance directory.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Storage Protect Server users                         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Apply fixing level when available. This problem is currently
    projected to be fixed in level 8.2.2.
    Note that this is subject to change at the discretion of IBM
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT48252

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-07-03

  • Closed date

    2026-06-28

  • Last modified date

    2026-06-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]

Document Information

Modified date:
31 July 2026