IT48221: ADDING VCENTER FAILS WHEN SOME DATASTORES ON THE VCENTER ARE CONFIGURED WITH 'NO ACCESS' PERMISSION.

APAR status

• Closed as program error.

Error description

• Adding vCenter with some datastores on the vCenter configured
  with 'No Access' permission results in probe failures during the
  data collection.
  
  The probe timed-out and failed with below error:
  
  2025-01-27 11:50:50.772 - DEBUG - Data collection error
  2025-01-27 11:50:50.772 - ERROR - 'datastore-495046'
  Traceback (most recent call last):
  File "MainLauncher.py", line 266, in collect_data
  File "DataCollect.py", line 262, in collect
  File "DataCollect.py", line 1965, in link_vm_to_datastore
  KeyError: 'datastore-495046'
  2025-01-27 11:50:50.773 - ERROR - collect_data Exited with error
  code 0
  

Local fix

• Local Fix: N/A
  ____________________________________
  Initial customer impact (low/med/high): Med
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring vCenter                *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Adding vCenter while some of the datastores on the vCenter   *
  * are configured with 'No Access' permission results in probe  *
  * failures during the data collection.                         *
  *                                                              *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q25   [ 54X-IBM-SI ]
  ( release target 4Q 2025 / December )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels