IT48180: VOLUME PERFORMANCE DATA NOT SHOWN ON THE CARBON UI, BUT IS AVAILABLE IN CLASSIC UI.

APAR status

• Closed as program error.

Error description

• Some customers may notice that volume performance data is not
  visible in the Carbon UI; however, this information remains
  accessible through the Classic UI.
  This error message comes on the Carbon UI:
  
  "BPCUI0032E
  Oops something wrong happened on our end. Try refreshing the
  page to fix the issue. Error code: TSS:404.
  Reference ID: <reference_id>"
  
  
  Switch back to the Classic UI to work around this issue and view
  the volume performance data until a fix is available.
  

Local fix

• Switch back to the Classic UI to work around this issue and view
  the volume performance data until a fix is available.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users viewing Volume performance        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Some customers may notice that volume performance data is    *
  * not visible in the Carbon UI; however, this information      *
  * remains                                                      *
  * accessible through the Classic UI.                           *
  *                                                              *
  * This error message comes on the Carbon UI:                   *
  *                                                              *
  * "BPCUI0032E                                                  *
  * Oops something wrong happened on our end. Try refreshing the *
  * page to fix the issue. Error code: TSS:404.                  *
  * Reference ID: <reference_id>"                                *
  *                                                              *
  * Switch back to the Classic UI to work around this issue and  *
  * view                                                         *
  * the volume performance data until a fix is available.        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q25   [ 54X-IBM-SI ]
  ( release target 2Q 2025 / June )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels