IBM Support

IT48099: IBM CLOUD OUTAGE IS AFFECTING STORAGE INSIGHTS PERFORMANCE AND AVAILABILITY.

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You can track all active APARs for this component.

 

APAR status

  • Closed as Vendor Solution.

Error description

  • There is a global IBM Cloud outage currently in progress. As a
    result, multiple IBM Cloud services are impacted, and this
    includes IBM Storage Insights.
    
    Users may experience symptoms such as slower-than-usual load
    times, incomplete or missing performance metrics, or
    intermittent access issues within the Storage Insights portal.
    The service impact is due to underlying issues in IBM Cloud
    infrastructure and not a product-specific defect.
    
    The list of affected services may continue to grow as the outage
    progresses. This situation may lead to temporary inconsistencies
    in service behavior until the underlying IBM Cloud issues are
    resolved.
    
    To view the current status of IBM Cloud platform and services,
    see: https://cloud.ibm.com/status
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • Storage Insights services were restored once the
    IBM Cloud outage was resolved.
    

APAR Information

  • APAR number

    IT48099

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED ISV

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2025-06-02

  • Closed date

    2025-06-05

  • Last modified date

    2025-06-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
13 January 2026