IT47966: VERY SLOW RESPONSE ON S3 LIST AND DELETE COMMANDS FOR IBM STORAGE PROTECT PLUS ARCHIVED DATA

8.1.27.000-IBM-SPSRV-WindowsX64-162
8.1.27.000-IBM-SPSRV-Linuxx86_64-162
8.1.27.000-IBM-SPSRV-Linuxs390x-162
8.1.27.000-IBM-SPSRV-Linuxppc64le-162
8.1.27.000-IBM-SPSRV-AIX-162

APAR status

• Closed as program error.

Error description

• Amazon S3 cloud protocol list and delete commands for
  IBM Storage Protect Plus archived data stored in a IBM Storage
  Protect Server tape storage pool are taking a long time to
  complete up to a point the command times out.
  For example, a S3 list command is expected to return a response
  within several seconds; due to the present defect,
  this sometimes can last many minutes.
  The slowness will be more noticeable for large environments.
  These are the same symptoms as described in APAR IT46777 but
  the fix for that APAR only partially addressed the problem.
  
  |MDVPARTL 8.1.26 5698ismsv| IT46777
  
  IBM Storage Protect Versions Affected:
  IBM Storage Protect Server 8.1.26 and later
  
  Additional Keywords: TS015217540
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Storage Protect server users                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.27. Note that this is     *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels