IT47943: SWIFTNET7 FILEACT EVENT MESSAGES SENT BY SWIFT WHILE B2BI ENCOUNTERING DB OUTAGE WILL NOT BE RESENT AFTER OUTAGE

APAR status

• Closed as program error.

Error description

• Problem Description:
  When B2BI encounters a database connection issue or other
  interruption that results in HTTP/S requests from MEFG to
  timeout, SWIFTNet7 messages sent by SWIFT via MEFG will be
  affected as well, resulting in the messages being resent by
  SWIFT.  However, SWIFTNet7 FileAct Event messages sent by SWIFT
  during this interval will not be resent.  This because SWIFT
  does not accept any response for Event messages.  This can
  result in files which were successfully received not triggering
  events which would pull the files from the MEFG system, when
  receiving the Completed Event message.
  
  Platforms Affected:
  All
  

Local fix

• Resolution Summary:
  
  Added a new script, install_dir/etc/RecoveryFAEvent.sh which
  will allow customer to identify and resend failed Event messages
  for defined interval.
  

Problem summary

• Users Affected:
  All
  
  Problem Description:
  When Sterling B2B Integrator encounters a database connection
  issue or other interruption that results in HTTP/S requests from
  MEFG to time out, SWIFTNet7 messages sent by SWIFT via MEFG will
  be affected as well, resulting in the messages being resent by
  SWIFT. However, SWIFTNet7 FileAct Event messages sent by SWIFT
  during this interval will not be resent. This is because SWIFT
  does not accept any response for Event messages. This can result
  in files that were successfully received not triggering events
  that would pull the files from the MEFG system upon receiving
  the Completed Event message.
  
  Platforms Affected:
  All
  

Problem conclusion

• Resolution Summary:
  A new script install_dir/etc/RecoveryFAEvent.sh has been added.
  This script enables customers to identify and resend failed
  event messages within a defined interval.
  
  Delivered in:
  6020005
  All future Fix Packs can be found in the Release Timeline Matrix
  - https://www.ibm.com/support/pages/node/6194265
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR B2B INTEGRA

• Fixed component ID

  5725D0600

Applicable component levels