IT47916: ANR8300E I/O ERROR ON HP STOREONCE TAPE LIBRARY

8.1.27.000-IBM-SPSRV-WindowsX64-162
8.1.27.000-IBM-SPSRV-Linuxx86_64-162
8.1.27.000-IBM-SPSRV-Linuxs390x-162
8.1.27.000-IBM-SPSRV-Linuxppc64le-162
8.1.27.000-IBM-SPSRV-AIX-162

APAR status

• Closed as program error.

Error description

• IBM Storage protect server with the HP StoreOnce VTL library
  displays the following messages during peak usage times :
  
  
  Activity log:
  
  
  ANR8300E I/O error on library LIBXXXXXX
  (OP=C0106C03, CC=205, KEY=FF, ASC=FF, ASCQ=FF, SENSE=
  
  **NONE**, Description=SCSI adapter failure). Refer to
  
  the IBM Storage Protect documentation on I/O error code
  
  descriptions. (SESSION: 107153)
  
  
  In trace log:
  <Timestamp>:43.380 [226873][mmsscsi.c][12694][MoveVolume]:dest =
  4169, src = 13738 robotCanEject = 0
  <Timestamp>:43.381 [226873][mmslib.c][7905][MmsAcquireAuto]:Open
  the autochanger for library LIBXXXXX
  <Timestamp>:43.381
  [226873][mmsscsi.c][13574][OpenAutoDevice]:Opening
  /tsmdev/serial_1XXXXX.
  <Timestamp>:43.382 [226873][lpdd_conf.c][141][lpdd_inquiry]:
  inquiry string = HP      D2XXX           EL01 device_type = 8
  <Timestamp>:43.382 [226873][dd_open.c][111][dd_open]: dd_open:
  0x0x1e903c0 **DD_OPEN** driver_id: 8.1.25.000 Dec  5 2024
  04:34:37
  <Timestamp>:43.386
  [226873][mmsscsi.c][13746][ExecuteAutoOp]:Issuing ioctl
  MOVE_MEDIUM (C0106C03) on library device /tsmdev/serial_15XXXX
  <Timestamp>:43.386 [226873][lpdd_util.c][193][ps_get_iorb]:
  alloc'd iorb 0x7f21fc248cb0
  <Timestamp>:44.747 [226873][lpdd_scsi.c][220][ps_scsi_execute]:
  I/O rc = 0, errno = 0
  <Timestamp>:44.747 [226873][lpdd_scsi.c][221][ps_scsi_execute]:
  I/O status = 0x0, masked_status = 0x0
  <Timestamp>:44.747 [226873][lpdd_scsi.c][223][ps_scsi_execute]:
  I/O host_status = 0x3, driver_status 0x0, info = 0x1
  <Timestamp>:44.747 [226873][lpdd_analz.c][332][ps_check_io]:
  error in host_status 0x3, rc = 110
  <Timestamp>:44.747
  [226873][lpdd_analz.c][111][ps_analyze_io_results]: rc = 110
  <Timestamp>:44.747 [226873][lpdd_util.c][134][ps_free_iorb]:
  dev_p 0x1e903c0 iorb_p 0x7f21fc248cb0
  <Timestamp>:44.747 [226873][dd_lib.c][4092][ds_lb_ioctl]:
  ds_lb_ioctl: Move Medium failed, rc = 110
  <Timestamp>:44.748 [226873][dd_ioctl.c][639][dd_ioctl]:
  dd_ioctl: 0x0x1e903c0 **ADSM_LBIOC_MOVE_MEDIUM**  END  rc = 110,
  status = 110, compcode = 205
  <Timestamp>:44.748 [226873][dd_ioctl.c][645][dd_ioctl]:
  dd_ioctl: KEY = 0x00, ASC = 0x00, ASCQ = 0x00, FSC = 0x00
  <Timestamp>:44.748
  [226873][pspvr.c][4303][PvrPsAutoIoctl]:Library IOCTL return
  code rc = -1
  <Timestamp>:44.749 [226873][mmsscsi.c][13785][ExecuteAutoOp]:I/O
  failed on /tsmdev/serial_XXXXXX; cmd=C0106C03, stat=0000006E,
  cc=205.
  <Timestamp>:44.749 [226873][mmsscsi.c][12916][MoveVolume]:move
  failed, rc = 2839 compCode = 205 openRc 0 ejectRc 0
  <Timestamp>:44.749
  [226873][mmsscsi.c][12983][MoveVolume]:retry-move failed, rc =
  2839 compCode = 205 openRc 0 ejectRc 0
  
  
  Platform/Version Affected:
  IBM Storage Protect on all supported version and platforms
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Storage Protect server users of HP D2DBS library.    *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.                           *
  * This problem is currently projected to be fixed in level     *
  * 8.1.27.                                                      *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms: AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels